《民航客艙服務英語教程》是2018年6月清華大學出版社出版的圖書，作者是李雯艷、王瑩、劉媛媛、王盈秋。
基本介紹
- 書名：民航客艙服務英語教程
- 作者：李雯艷、王瑩、劉媛媛、王盈秋
- 出版社：清華大學出版社
- 出版時間：2018年6月
- 定價：35 元
- ISBN：9787302490524
內容簡介,圖書目錄,
內容簡介
本教材是按照空中乘務員客艙服務工作流程設計和編寫的，旨在使學生在模擬實際工作的情景中，練習並掌握原汁原味的客艙服務用語，能夠用英語與客艙乘客友好交流，並提供優質的服務。
本教材可作為空中乘務專業本（專）科學生的課堂教學用書，也可以作為民航企業及各培訓機構的空乘人員崗前培訓教材，亦可作為具有一定英語基礎的旅客的自學用書等。
圖書目錄
Unit 1 Preparation for the Flight
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 2 Passenger Reception
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 3 Safety Check before Takeoff
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 4 Reasons for Delay
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 5 Drink and Meal Service
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 6 Special Passengers Service
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 7 Emergency Procedures
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 8 In flight Entertainment
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 9 Duty Free Sales
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 10 Transfer Service
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 11 Customs，Immigration and Quarantine
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
Unit 12 Pre arrival and Post arrival
Section ADialogues
Section BAnnouncements
Section CSupplementary Reading
Section DInterview English
References
Appendix The Key to the Exercises
