《員工招聘與錄用》是2021年電子工業出版社出版的圖書，作者是黛安娜·阿瑟。
基本介紹
- 中文名：員工招聘與錄用
- 作者：黛安娜·阿瑟
- 譯者： HRoot、中智大學堂
- 出版社：電子工業出版社
- 出版時間：2021年
- 頁數：288 頁
- 定價：88 元
- 開本：16 開
- ISBN：9787121409646
內容簡介,目錄,
內容簡介
本書為數字和零工經濟時代的招聘人員提供了一個系統、全面的實用指南，涵蓋了從招聘、面試、選拔到新員工入職培訓全過程的各項工作。書中提供的職位描述表、職位申請表、面試評估表、面試問題、面試記錄等有價值的工具、方法和技能可供人力資源專業人士和非專業人士使用。本書為員工招聘與錄用方面的經典長銷書，第6版在原有版本基礎上，結合當前時代特徵，新增加了使用預測性分析進行數據驅動型招聘、如何避免招聘前常見的錯誤、社交媒體對招聘流程的影響等書。本書既可作為涉及招聘全流程培訓的機構的參考資料，也可作為大學教材。
目錄
第 1 部分 招聘
第 1 章 招聘預測 ·····································································································.3
新即舊，反之亦然 ·····························································································.3
零工經濟中的招聘 ·····························································································.6
使用預測性分析進行數據驅動型招聘 ······························································.8
成功典範···········································································································.10
降低招聘成本·····································································································11
競聘人才···········································································································.13
本章小結···········································································································.15
第 2 章 招聘前的工作 ···························································································.16
明確招聘人員的角色與職責············································································.16
成為合格招聘人員所需要的技能····································································.21
僱主品牌的塑造 ·······························································································.22
招聘前的常見錯誤 ···························································································.23
其他招聘前注意事項 ·······················································································.24
有效的招聘計畫 ·······························································································.26
本章小結···········································································································.27
第 3 章 應聘者與僱主視角····················································································.28
企業文化···········································································································.28
工作與生活的平衡 ···························································································.31
應聘者的期望···································································································.32
僱主的期望·······································································································.35
調整應聘者和僱主的期望················································································.36
應聘者的提問···································································································.37
本章小結···········································································································.40
第 4 章 招聘來源 ···································································································.41
主動招聘···········································································································.41
線上招聘平台···································································································.43
電子招聘注意事項 ···························································································.45
電子招聘來源···································································································.48
非電子招聘來源 ·······························································································.49
招聘指南···········································································································.51
本章小結···········································································································.52
第 2 部分 面試
第 5 章 面試準備 ···································································································.55
進行職位分析···································································································.55
審查職位申請表和簡歷····················································································.61
合理分配時間···································································································.64
創造合適的環境 ·······························································································.65
準備好面試問題 ·······························································································.66
本章小結···········································································································.68
第 6 章 針對能力類問題的提問技巧····································································.69
主要能力類別···································································································.70
職位相關能力···································································································.72
能力類問題的特點 ···························································································.74
提出能力類問題的時機····················································································.76
能力類問題的設計 ···························································································.77
通用的能力類問題 ···························································································.81
本章小結···········································································································.84
第 7 章 其他類型的問題························································································.86
開放式問題·······································································································.87
假設性問題·······································································································.90
探索性問題·······································································································.92
封閉式問題·······································································································.93
其他類型問題的提問技巧················································································.94
不同階段的面試問題 ·······················································································.95
需要避免的問題 ·····················································································.100
誰提問，問什麼 ·····························································································.102
提問中的法律問題 ·························································································.103
本章小結·········································································································.104
第 8 章 面試的過程 ·····························································································.105
確定面試形式·································································································.105
讓應聘者放鬆·································································································.109
開始面試···········································································································110
平衡聽與說·······································································································110
理解非語言溝通 ·······························································································112
鼓勵應聘者講話 ·······························································································116
讓應聘者說話切題 ···························································································117
提供信息···········································································································118
不同認知方式的作用 ·······················································································119
本章小結·········································································································.121
第 9 章 面試的類型 ·····························································································.122
篩選面試候選人 ·····························································································.122
HR 面試 ··········································································································.127
部門面試·········································································································.130
小組面試·········································································································.131
同行面試·········································································································.132
面試不夠理想的應聘者··················································································.133
面試能力不足或能力過於優秀的應聘者 ······················································.135
壓力面試·········································································································.136
招聘面試注意事項 ·························································································.138
本章小結·········································································································.139
第 3 部分 選拔
第 10 章 面試記錄 ·······························································································.143
做記錄的利與弊 ·····························································································.143
記錄在選拔過程中的作用··············································································.144
需要記錄的內容 ·····························································································.145
應避免記錄的內容 ·························································································.149
記錄格式的選擇 ·····························································································.153
法律問題·········································································································.154
記錄指導方針·································································································.155
記錄者的責任·································································································.156
本章小結·········································································································.156
第 11 章 職前測試································································································.157
職前測試的典型用法 ·····················································································.158
職前測試的優缺點 ·························································································.159
職前測試的效度 ·····························································································.161
法律問題·········································································································.162
職前測試管理·································································································.164
職前測試策略·································································································.167
職前測試程式·································································································.167
職前測試的類別 ·····························································································.168
計算機化測試·································································································.175
本章小結·········································································································.177
第 12 章 推薦信和背景調查················································································.178
推薦信和背景調查概述··················································································.178
法律指南·········································································································.181
推薦信的要點·································································································.183
提供與獲取信息指南 ·····················································································.188
背景調查的基本法則 ·····················································································.190
本章小結·········································································································.193
第 13 章 社交媒體與招聘····················································································.194
僱主使用社交媒體的方法··············································································.195
利用社交媒體招聘的優點和缺點··································································.197
法律風險·········································································································.198
職責·················································································································.201
社交媒體背景調查與傳統的背景調查 ··························································.203
本章小結·········································································································.205
第 14 章 選拔過程 ·······························································································.206
最後錄用的決定因素 ·····················································································.206
預錄用階段·····································································································.208
傳送錄用通知函 ·····························································································.208
達成協定·········································································································.215
通知被拒絕的應聘者 ·····················································································.218
關鍵的“最後一分鐘”··················································································.219
本章小結·········································································································.221
第 4 部分 新員工入職培訓
第 15 章 組織介紹 ·······························································································.225
組織介紹的目標 ·····························································································.225
組織介紹的好處 ·····························································································.227
組織介紹項目成功的要素··············································································.230
組織介紹的構成要素 ·····················································································.231
組織介紹的基本內容 ·····················································································.231
組織介紹項目的參加者··················································································.233
組織介紹的形式 ·····························································································.234
組織介紹的時間和時長··················································································.234
場地與房間布置 ·····························································································.235
員工對組織介紹活動的反饋··········································································.235
本章小結·········································································································.237
第 16 章 線上培訓 ·······························································································.239
線上培訓概述·································································································.239
線上培訓的特點 ·····························································································.240
線上培訓項目示例 ·························································································.242
線上培訓的優點 ·····························································································.244
線上培訓的缺點 ·····························································································.246
傳統的課堂培訓與線上培訓··········································································.247
混合學習·········································································································.248
本章小結·········································································································.251
第 17 章 入職培訓 ·······························································································.252
組織介紹與入職培訓 ·····················································································.253
入職培訓第一步 ·····························································································.253
入職培訓的基石：持久的員工敬業精神 ······················································.255
入職培訓第一天的準備··················································································.256
合作夥伴計畫·································································································.260
高管人員的入職培訓計畫··············································································.262
自動化入職培訓 ·····························································································.263
本章小結·········································································································.264
附錄 A 職位描述表 ·····························································································.266
附錄 B 工作環境清單··························································································.268
附錄 C 職位申請表 ·····························································································.269
附屬檔案 D 能力類問題的特徵··················································································.272
附屬檔案 E 面試評估表······························································································.273
附屬檔案 F 豁免性推薦表··························································································.275
附屬檔案 G 非豁免性推薦表 ·····················································································.277
