《項目管理知識體系指南（PMBOK指南）（第5版）（英文版）》是2015年11月電子工業出版社出版的圖書，作者是項目管理協會（Project Management Institute）。
基本介紹
- 書名：項目管理知識體系指南（PMBOK指南）（第5版）（英文版）
- 作者：項目管理協會（Project Management Institute）
- 類別：616頁
- 出版社：電子工業出版社
- 出版時間：2015年11月
- 定價：128 元
- 開本：16 開
- ISBN：9787121274046
內容簡介,圖書目錄,
內容簡介
本書是美國項目管理協會（PMI）的權威經典著作，已經成為美國項目管理的國家標準之一，也是當今項目管理知識與實踐領域的事實上的世界標準。本書英文影印版及中譯版由PMI獨家授權電子工業出版社在中國出版發行，其內容與第4版相比有較大更新，以精闢的語言闡述了項目管理五大過程組的定義及項目管理十大知識領域。
圖書目錄
TABLE OF CONTENTS
1. INTRODUCTION..................................................................................................................... 1
1.1 Purpose of the PMBOK? Guide................................................................................. 2
1.2 What is a Project?....................................................................................................... 3
1.2.1 The Relationships Among Portfolios, Programs, and Projects...................... 4
1.3 What is Project Management?.................................................................................... 5
1.4 Relationships Among Portfolio Management, Program Management, Project
Management, and Organizational Project Management............................................ 7
1.4.1 Program Management.................................................................................... 9
1.4.2 Portfolio Management..................................................................................... 9
1.4.3 Projects and Strategic Planning................................................................... 10
1.4.4 Project Management Office.......................................................................... 11
1.5 Relationship Between Project Management, Operations Management, and
Organizational Strategy............................................................................................. 12
1.5.1 Operations and Project Management........................................................... 12
1.5.2 Organizations and Project Management...................................................... 14
1.6 Business Value.......................................................................................................... 15
1.7 Role of the Project Manager...................................................................................... 16
1.7.1 Responsibilities and Competencies of the Project Manager....................... 17
1.7.2 Interpersonal Skills of a Project Manager.................................................... 17
1.8 Project Management Body of Knowledge................................................................ 18
2. ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE.............................................. 19
2.1 Organizational Influences on Project Management................................................. 20
2.1.1 Organizational Cultures and Styles.............................................................. 20
2.1.2 Organizational Communications.................................................................. 21
2.1.3 Organizational Structures............................................................................. 21
2.1.4 Organizational Process Assets..................................................................... 27
2.1.5 Enterprise Environmental Factors................................................................ 29
2.2 Project Stakeholders and Governance..................................................................... 30
2.2.1 Project Stakeholders..................................................................................... 30
2.2.2 Project Governance....................................................................................... 34
2.2.3 Project Success............................................................................................. 35
2.3 Project Team.............................................................................................................. 35
2.3.1 Composition of Project Teams...................................................................... 37
2.4 Project Life Cycle....................................................................................................... 38
2.4.1 Characteristics of the Project Life Cycle...................................................... 38
2.4.2 Project Phases............................................................................................... 41
3. PROJECT MANAGEMENT PROCESSES................................................................................ 47
3.1 Common Project Management Process Interactions............................................... 50
3.2 Project Management Process Groups...................................................................... 52
3.3 Initiating Process Group............................................................................................ 54
3.4 Planning Process Group............................................................................................ 55
3.5 Executing Process Group.......................................................................................... 56
3.6 Monitoring and Controlling Process Group.............................................................. 57
3.7 Closing Process Group.............................................................................................. 57
3.8 Project Information.................................................................................................... 58
3.9 Role of the Knowledge Areas.................................................................................... 60
4. PROJECT INTEGRATION MANAGEMENT.............................................................................. 63
4.1 Develop Project Charter............................................................................................ 66
4.1.1 Develop Project Charter: Inputs.................................................................... 68
4.1.2 Develop Project Charter: Tools and Techniques........................................... 71
4.1.3 Develop Project Charter: Outputs................................................................. 71
4.2 Develop Project Management Plan........................................................................... 72
4.2.1 Develop Project Management Plan: Inputs.................................................. 74
4.2.2 Develop Project Management Plan: Tools and Techniques......................... 76
4.2.3 Develop Project Management Plan: Outputs................................................ 76
4.3 Direct and Manage Project Work.............................................................................. 79
4.3.1 Direct and Manage Project Work: Inputs..................................................... 82
4.3.2 Direct and Manage Project Work: Tools and Techniques............................ 83
4.3.3 Direct and Manage Project Work: Outputs................................................... 84
4.4 Monitor and Control Project Work............................................................................ 86
4.4.1 Monitor and Control Project Work: Inputs.................................................... 88
4.4.2 Monitor and Control Project Work: Tools and Techniques........................... 91
4.4.3 Monitor and Control Project Work: Outputs................................................. 92
4.5 Perform Integrated Change Control.......................................................................... 94
4.5.1 Perform Integrated Change Control: Inputs................................................. 97
4.5.2 Perform Integrated Change Control: Tools and Techniques........................ 98
4.5.3 Perform Integrated Change Control: Outputs............................................... 99
4.6 Close Project or Phase............................................................................................ 100
4.6.1 Close Project or Phase: Inputs.................................................................... 102
4.6.2 Close Project or Phase: Tools and Techniques........................................... 102
4.6.3 Close Project or Phase: Outputs................................................................. 103
5. PROJECT SCOPE MANAGEMENT....................................................................................... 105
5.1 Plan Scope Management......................................................................................... 107
5.1.1 Plan Scope Management: Inputs................................................................ 108
5.1.2 Plan Scope Management: Tools and Techniques....................................... 109
5.1.3 Plan Scope Management: Outputs............................................................. 109
5.2 Collect Requirements.............................................................................................. 110
5.2.1 Collect Requirements: Inputs..................................................................... 113
5.2.2 Collect Requirements: Tools and Techniques............................................ 114
5.2.3 Collect Requirements: Outputs................................................................... 117
5.3 Define Scope............................................................................................................ 120
5.3.1 Define Scope: Inputs................................................................................... 121
5.3.2 Define Scope: Tools and Techniques.......................................................... 122
5.3.3 Define Scope: Outputs................................................................................. 123
5.4 Create WBS.............................................................................................................. 125
5.4.1 Create WBS: Inputs..................................................................................... 127
5.4.2 Create WBS: Tools and Techniques............................................................ 128
5.4.3 Create WBS: Outputs................................................................................... 131
5.5 Validate Scope......................................................................................................... 133
5.5.1 Validate Scope: Inputs................................................................................ 134
5.5.2 Validate Scope: Tools and Techniques....................................................... 135
5.5.3 Validate Scope: Outputs.............................................................................. 135
5.6 Control Scope.......................................................................................................... 136
5.6.1 Control Scope: Inputs.................................................................................. 138
5.6.2 Control Scope: Tools and Techniques......................................................... 139
5.6.3 Control Scope: Outputs............................................................................... 139
6. PROJECT TIME MANAGEMENT.......................................................................................... 141
6.1 Plan Schedule Management.................................................................................. 145
6.1.1 Plan Schedule Management: Inputs........................................................... 146
6.1.2 Plan Schedule Management: Tools and Techniques.................................. 147
6.1.3 Plan Schedule Management: Outputs........................................................ 148
6.2 Define Activities....................................................................................................... 149
6.2.1 Define Activities: Inputs.............................................................................. 150
6.2.2 Define Activities: Tools and Techniques..................................................... 151
6.2.3 Define Activities: Outputs........................................................................... 152
6.3 Sequence Activities................................................................................................. 153
6.3.1 Sequence Activities: Inputs........................................................................ 154
6.3.2 Sequence Activities: Tools and Techniques............................................... 156
6.3.3 Sequence Activities: Outputs...................................................................... 159
6.4 Estimate Activity Resources................................................................................... 160
6.4.1 Estimate Activity Resources: Inputs........................................................... 162
6.4.2 Estimate Activity Resources: Tools and Techniques.................................. 164
6.4.3 Estimate Activity Resources: Outputs........................................................ 165
6.5 Estimate Activity Durations..................................................................................... 165
6.5.1 Estimate Activity Durations: Inputs............................................................ 167
6.5.2 Estimate Activity Durations: Tools and Techniques................................... 169
6.5.3 Estimate Activity Durations: Outputs......................................................... 172
6.6 Develop Schedule.................................................................................................... 172
6.6.1 Develop Schedule: Inputs........................................................................... 174
6.6.2 Develop Schedule: Tools and Techniques.................................................. 176
6.6.3 Develop Schedule: Outputs......................................................................... 181
6.7 Control Schedule..................................................................................................... 185
6.7.1 Control Schedule: Inputs............................................................................. 187
6.7.2 Control Schedule: Tools and Techniques.................................................... 188
6.7.3 Control Schedule: Outputs.......................................................................... 190
7. PROJECT COST MANAGEMENT......................................................................................... 193
7.1 Plan Cost Management........................................................................................... 195
7.1.1 Plan Cost Management: Inputs................................................................... 196
7.1.2 Plan Cost Management: Tools and Techniques.......................................... 198
7.1.3 Plan Cost Management: Outputs................................................................ 198
7.2 Estimate Costs......................................................................................................... 200
7.2.1 Estimate Costs: Inputs................................................................................ 202
7.2.2 Estimate Costs: Tools and Techniques....................................................... 204
7.2.3 Estimate Costs: Outputs.............................................................................. 207
7.3 Determine Budget.................................................................................................... 208
7.3.1 Determine Budget: Inputs........................................................................... 209
7.3.2 Determine Budget: Tools and Techniques.................................................. 211
7.3.3 Determine Budget: Outputs........................................................................ 212
7.4 Control Costs........................................................................................................... 215
7.4.1 Control Costs: Inputs................................................................................... 216
7.4.2 Control Costs: Tools and Techniques.......................................................... 217
7.4.3 Control Costs: Outputs................................................................................ 225
8. PROJECT QUALITY MANAGEMENT.................................................................................... 227
8.1 Plan Quality Management....................................................................................... 231
8.1.1 Plan Quality Management: Inputs.............................................................. 233
8.1.2 Plan Quality Management: Tools and Techniques..................................... 235
8.1.3 Plan Quality Management: Outputs............................................................ 241
8.2 Perform Quality Assurance..................................................................................... 242
8.2.1 Perform Quality Assurance: Inputs............................................................. 244
8.2.2 Perform Quality Assurance: Tools and Techniques.................................... 245
8.2.3 Perform Quality Assurance: Outputs.......................................................... 247
8.3 Control Quality......................................................................................................... 248
8.3.1 Control Quality: Inputs................................................................................ 250
8.3.2 Control Quality: Tools and Techniques....................................................... 252
8.3.3 Control Quality: Outputs.............................................................................. 252
9. PROJECT HUMAN RESOURCE MANAGEMENT................................................................... 255
9.1 Plan Human Resource Management....................................................................... 258
9.1.1 Plan Human Resource Management: Inputs.............................................. 259
9.1.2 Plan Human Resource Management: Tools and Techniques..................... 261
9.1.3 Plan Human Resource Management: Outputs........................................... 264
9.2 Acquire Project Team.............................................................................................. 267
9.2.1 Acquire Project Team: Inputs...................................................................... 269
9.2.2 Acquire Project Team: Tools and Techniques............................................. 270
9.2.3 Acquire Project Team: Outputs................................................................... 272
9.3 Develop Project Team.............................................................................................. 273
9.3.1 Develop Project Team: Inputs..................................................................... 274
9.3.2 Develop Project Team: Tools and Techniques............................................ 275
9.3.3 Develop Project Team: Outputs................................................................... 278
9.4 Manage Project Team.............................................................................................. 279
9.4.1 Manage Project Team: Inputs..................................................................... 281
9.4.2 Manage Project Team: Tools and Techniques............................................ 282
9.4.3 Manage Project Team: Outputs................................................................... 284
10. PROJECT COMMUNICATIONS MANAGEMENT................................................................. 287
10.1 Plan Communications Management..................................................................... 289
10.1.1 Plan Communications Management: Inputs............................................ 290
10.1.2 Plan Communications Management: Tools and Techniques................... 291
10.1.3 Plan Communications Management: Outputs..........................................296
10.2 Manage Communications..................................................................................... 297
10.2.1 Manage Communications: Inputs............................................................. 299
10.2.2 Manage Communications: Tools and Techniques.................................... 300
10.2.3 Manage Communications: Outputs.......................................................... 301
10.3 Control Communications....................................................................................... 303
10.3.1 Control Communications: Inputs.............................................................. 304
10.3.2 Control Communications: Tools and Techniques..................................... 306
10.3.3 Control Communications: Outputs............................................................ 307
11. PROJECT RISK MANAGEMENT........................................................................................ 309
11.1 Plan Risk Management......................................................................................... 313
11.1.1 Plan Risk Management: Inputs................................................................. 314
11.1.2 Plan Risk Management: Tools and Techniques........................................ 315
11.1.3 Plan Risk Management: Outputs.............................................................. 316
11.2 Identify Risks......................................................................................................... 319
11.2.1 Identify Risks: Inputs................................................................................ 321
11.2.2 Identify Risks: Tools and Techniques....................................................... 324
11.2.3 Identify Risks: Outputs.............................................................................. 327
11.3 Perform Qualitative Risk Analysis........................................................................ 328
11.3.1 Perform Qualitative Risk Analysis: Inputs................................................ 329
11.3.2 Perform Qualitative Risk Analysis: Tools and Techniques....................... 330
11.3.3 Perform Qualitative Risk Analysis: Outputs............................................. 333
11.4 Perform Quantitative Risk Analysis...................................................................... 333
11.4.1 Perform Quantitative Risk Analysis: Inputs............................................. 335
11.4.2 Perform Quantitative Risk Analysis: Tools and Techniques.................... 336
11.4.3 Perform Quantitative Risk Analysis: Outputs........................................... 341
11.5 Plan Risk Responses............................................................................................. 342
11.5.1 Plan Risk Responses: Inputs.................................................................... 343
11.5.2 Plan Risk Responses: Tools and Techniques........................................... 343
11.5.3 Plan Risk Responses: Outputs.................................................................. 346
11.6 Control Risks......................................................................................................... 349
11.6.1 Control Risks: Inputs................................................................................. 350
11.6.2 Control Risks: Tools and Techniques........................................................ 351
11.6.3 Control Risks: Outputs.............................................................................. 353
12. PROJECT PROCUREMENT MANAGEMENT....................................................................... 355
12.1 Plan Procurement Management........................................................................... 358
12.1.1 Plan Procurement Management: Inputs................................................... 360
12.1.2 Plan Procurement Management: Tools and Techniques.......................... 365
12.1.3 Plan Procurement Management: Outputs................................................ 366
12.2 Conduct Procurements.......................................................................................... 371
12.2.1 Conduct Procurements: Inputs................................................................. 373
12.2.2 Conduct Procurements: Tools and Techniques........................................ 375
12.2.3 Conduct Procurements: Outputs.............................................................. 377
12.3 Control Procurements........................................................................................... 379
12.3.1 Control Procurements: Inputs................................................................... 381
12.3.2 Control Procurements: Tools and Techniques.......................................... 383
12.3.3 Control Procurements: Outputs................................................................ 384
12.4 Close Procurements.............................................................................................. 386
12.4.1 Close Procurements: Inputs...................................................................... 388
12.4.2 Close Procurements: Tools and Techniques............................................. 388
12.4.3 Close Procurements: Outputs................................................................... 389
13. PROJECT STAKEHOLDER MANAGEMENT........................................................................ 391
13.1 Identify Stakeholders............................................................................................ 393
13.1.1 Identify Stakeholders: Inputs.................................................................... 394
13.1.2 Identify Stakeholders: Tools and Techniques........................................... 395
13.1.3 Identify Stakeholders: Outputs................................................................. 398
13.2 Plan Stakeholder Management............................................................................. 399
13.2.1 Plan Stakeholder Management: Inputs.................................................... 400
13.2.2 Plan Stakeholder Management: Tools and Techniques........................... 401
13.2.3 Plan Stakeholder Management: Outputs.................................................. 403
13.3 Manage Stakeholder Engagement........................................................................ 404
13.3.1 Manage Stakeholder Engagement: Inputs............................................... 406
13.3.2 Manage Stakeholder Engagement: Tools and Techniques...................... 407
13.3.3 Manage Stakeholder Engagement: Outputs............................................. 408
13.4 Control Stakeholder Engagement......................................................................... 409
13.4.1 Control Stakeholder Engagement: Inputs................................................ 411
13.4.2 Control Stakeholder Engagement: Tools and Techniques....................... 412
13.4.3 Control Stakeholder Engagement: Outputs.............................................. 413
ANNEX A1 THE STANDARD FOR PROJECT MANAGEMENT OF A PROJECT..........................417
APPENDIX X1 FIFTH EDITION CHANGES............................................................................... 463
APPENDIX X2 CONTRIBUTORS AND REVIEWERS OF THE PMBOK? GUIDE –
FIFTH EDITION....................................................................................................................... 483
APPENDIX X3 INTERPERSONAL SKILLS................................................................................ 513
REFERENCES........................................................................................................................ 521
GLOSSARY............................................................................................................................ 523
