《群體與團隊管理》是1997年中國人民大學出版社出版的圖書，作者是漢克.威廉士。
基本介紹
- 作者：漢克.威廉士
- ISBN：9787300024967
- 頁數：251
- 定價：26.00元
- 出版社：中國人民大學出版社
- 出版時間：1997-12
- 裝幀：平裝
內容介紹,作品目錄,
內容介紹
■ 如何為團隊提供其所需要的領導者？■ 如何管理自己的團隊，以使人們富有建設性和高效地一起工作？■ 如何發揮自己對團隊的影響力，確保得到最大限度的支持與合作？ 本書對上述問題及其他有關問題作了清楚而確切的解釋。對於那些接受短期培訓的管理者、MBA，以及想迅速了解這一問題核心內容的教師和學生來說，都不失為極具價值的參考書。它還可以作為管理人員的藏書，以及那些有抱負的管理人員完善自己知識和
作品目錄
Contents
Introduction
The aim
The focus
The reader
The reading
The words
My background
Influences
Part 1: Identity
1 Groups and teams: What is the difference?
What makes a team a team?
The differences between groups and teams
Summary
2 Resources roles and responsibilities
Resources
Roles
Responsibilities
Balancing roles and resources
Summary
3 Leadership
Defining the responsibility
Selecting strategies
Selecting styles
Summary
4 Self-identity
Feelings of accomplishment
Recognition
Authority
Purpose
Summary
Part 2: Process
5 Product and process
Product v process
The four levels of process
Summary
6 Managing process
Procedure and effective meetings
Structure and the maximization of resource
Behaviour and effective communication
Social dynamics and a climate of openness
Summary
7 Process and the individual
Feelings of accomplishment
Recognition
Authority
Purpose
The pendulum
Summary
Part 3: Skills
8 Interactive skills
9 Groupworking skills
Airtime
Information
Ideas
Reaction
Clarity
Summary
10 Process management skills
Managing meetings
Managing group dynamics
Summary
11 Influencing skills
Persuasion styles
Persuasion strategy
Persuasion skills
Summary
Index
Introduction
The aim
The focus
The reader
The reading
The words
My background
Influences
Part 1: Identity
1 Groups and teams: What is the difference?
What makes a team a team?
The differences between groups and teams
Summary
2 Resources roles and responsibilities
Resources
Roles
Responsibilities
Balancing roles and resources
Summary
3 Leadership
Defining the responsibility
Selecting strategies
Selecting styles
Summary
4 Self-identity
Feelings of accomplishment
Recognition
Authority
Purpose
Summary
Part 2: Process
5 Product and process
Product v process
The four levels of process
Summary
6 Managing process
Procedure and effective meetings
Structure and the maximization of resource
Behaviour and effective communication
Social dynamics and a climate of openness
Summary
7 Process and the individual
Feelings of accomplishment
Recognition
Authority
Purpose
The pendulum
Summary
Part 3: Skills
8 Interactive skills
9 Groupworking skills
Airtime
Information
Ideas
Reaction
Clarity
Summary
10 Process management skills
Managing meetings
Managing group dynamics
Summary
11 Influencing skills
Persuasion styles
Persuasion strategy
Persuasion skills
Summary
Index
