《What Did You Say?》是Bingham House Books出版的圖書，作者是Charles N. Seashore，Edith Whitfield Seashore，Gerald M. Weinberg
基本介紹
- ISBN：9780965043007
- 作者：Charles N. Seashore、Edith Whitfield Seashore、Gerald M. Weinberg
- 出版社：Bingham House Books
- 出版時間：1997年1月
- 裝幀：Hardcover
內容簡介
Contents Part 1. Facts and Fantasies about Feedback 1: What is Feedback? 2: Models of Feedback Part 2. Giving Feedback 3: The Compulsion to Give Feedback 4: Giving Feedback When Invited 5: The Fear of Giving Feedback Part 3. Receiving Feedback 6: Why Feedback Is Mysterious 7: The Feedback Prevention Law 8: Finding People to Give You Feedback 9: Asking for Feedback 10: What Aren...(展開全部) Contents Part 1. Facts and Fantasies about Feedback 1: What is Feedback? 2: Models of Feedback Part 2. Giving Feedback 3: The Compulsion to Give Feedback 4: Giving Feedback When Invited 5: The Fear of Giving Feedback Part 3. Receiving Feedback 6: Why Feedback Is Mysterious 7: The Feedback Prevention Law 8: Finding People to Give You Feedback 9: Asking for Feedback 10: What Aren't They Saying? Part 4. Feedback as a Process of Interaction 11: The Context of Feedback 12: Elements of Feedback Messages 13: Additional Sources of Difficulty 14: Checking Out Interactive Feedback Part 5. Facilitating Improved Interactions 15: Clarity and Intimacy 16. Clarity and Self-Worth 17: Increasing the Amount and Quality of Feedback 18: Timing Your Feedback 19: Congruent Response Part 6. Epilogue: Feedback Artistry The Art of Giving Feedback The Art of Receiving Feedback The Art of Congruence Experiences Part 7: Appendix: Designing an Interaction Workshop Part 8: Appendix: Further Resources for Learning About Feedback
