《ISO標準化管理與流程銀行建設》是2016年電子科技大學出版社出版的圖書，作者是周一平。
基本介紹
- 書名：ISO標準化管理與流程銀行建設
- 作者：周一平
- ISBN：9787564706142
- 定價：38.00元
- 出版社：電子科技大學出版社
圖書目錄
第一章 ISO9001 在銀行業的理解與套用······································································ 1
第一節 銀行業的主要過程及質量特性····························································· 1
第二節 ISO9000 八項質量管理原則在銀行業的理解······································ 3
第三節 2008 版ISO9001 標準條款在銀行業的理解······································ 12
第二章 流程銀行與ISO 標準化管理··········································································· 52
第一節 流程銀行概述······················································································ 52
第二節 銀行業流程再造·················································································· 54
第三節 流程銀行與ISO 標準化管理的關係··················································· 59
第三章 流程銀行與內部控制······················································································· 61
第一節 內部控制科目理論·············································································· 61
第二節 《商業銀行內部控制評價試行辦法》條目理解································ 74
第三節 內部控制評價內容及評分方法說明················································· 122
第四節 商業銀行主要業務和管理活動內部控制評價要點·························· 141
第四章 流程銀行與合規管理····················································································· 153
第一節 合規管理概述···················································································· 153
第二節 《商業銀行合規風險管理指引》條款的理解·································· 155
第五章 流程銀行與商業銀行風險管理····································································· 168
第一節 風險管理主要內容············································································ 168
第二節 流程最佳化是風險管理的手段····························································· 194
第六章 商業銀行建立流程銀行與標準化內控風險·················································· 196
第一節 流程銀行與標準化內控風險管理體系的策劃·································· 196
第二節 流程的識別與評估············································································ 204
第三節 流程的描述和梳理/再造································································· 211
第四節 各類風險的識別與評估····································································· 217
第五節 標準化銀行內控合規風險管理體系檔案的制訂······························ 223
第六節 流程銀行與標準化內控合規風險管理體系的試運行
及持續改進························································································· 256
第七節 標準化銀行內控合規風險管理體系的過程和效果評價·················· 259
