內容簡介
《國際導遊與領隊(英文)》是根據編者多年積累的教學實踐和豐富的旅業工作經驗,針對旅遊管理專業高等教育的特點和旅業特徵,並參考了外的相關出版物編寫而成的。《國際導遊與領隊(英文)》尤其強調實用性和操作性,注重涉外導遊與出境領隊工作的程式、環節、要點,突出涉外導遊與出境領隊業務的套用、操作方面的內容,力求使讀者能學以致用,以解決工作中的實際問題。全書共分為三個部分19個單元,每個單元又由課文、口語技能、練習作業、課內練習、擴展閱讀等5個部分構成。部分“導遊”,共8個單元,主要介紹接團、入住、用餐、觀光遊覽、現場導遊、旅遊購物到後送團整個導遊服務業務過程,涉及接待、行李處理、歡迎詞、導遊詞、歡送詞、現場講解、景點翻譯、菜名翻譯、購物服務等環節的流程和語言技能訓練。第二部分“出境領隊”,共5個單元,主要介紹國際航班乘坐、出入境手續辦理、購物退稅申請、緊急特殊情況處理和自由活動翻譯服務等主要出境領隊業務過程和語言技能訓練。第三部分“實用旅遊英文寫作”,共6個單元,主要介紹出入境旅遊業務套用文的認讀與擬寫,包括旅遊諮詢、預訂與確認、旅行通知(出遊通知、催款、旅行警示)、旅行社業務往來信函、遊程與旅遊契約、投訴處理等,通過範文幫助讀者熟悉和掌握各種文體的寫作格式、內容要點和常用句型與語言特點,並能熟練地運用這些實用文體。
圖書目錄
Part I Tour Guiding導遊
Unit 1 Meeting the Group at the Airport機場接團
Text
0ral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 2 Group Check in團隊入住
Text
0ral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 3 A Guide Speech導遊詞
Text
0ral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 4 On-spot Guiding現場導遊
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 5 Translatioof Tourism旅遊翻譯
Text
Assignments
In-class Practice
BroadeYour Mind
Unit 6 Having a Group Dinner團隊用餐
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 7 Shopping at a Souvenir Shop在旅遊紀念品商店購物
Text
Oral Skills
Assignment
In-class Practice
BroadeYour Mind
Unit 8 Seeing Guests off送團
Text
Oral Skills
Assignment
In-class Practice
BroadeYour Mind
Part II Outbound Tour Leader出境領隊
Unit 9 Taking aInternational Flight乘坐國際航班
Text
Oral Skills
Assignment
In-class Practice
BroadeYour Mind
Unit 10 Immigratioand Emigration辦理出入境手續
Text
Oral Skills
Assignment
In-class Practice
BroadeYour Mind
Unit 11 Tax Refund退稅
Text
Oral Skills
Assignment
In-class Practice
BroadeYour Mind
Unit 12 Handling Emergencies緊急情況處理
Tlext
Oral SkiHs
Assignments
In-class Practice
BroadeYour Mind
Unit 13 Free-day Activities自由活動日
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
Part III Practical English Writing for Travel實用旅遊英文寫作
Unit 14 Travel Information旅遊諮詢
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 15 Reservatioand Confirmation預訂與確認
Text
Oral SkillS
Assignments
In-class Practice
BroadeYour Mind
Unit 16 Travel Notice旅行通知
Text
0ral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 17 Letters to Another Travel Service給其他旅行社的信函
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 18 Itinerary and Tour Conditions遊程與旅遊契約
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
Unit 19 Dealing with Complaints投訴處理
Text
Oral Skills
Assignments
In-class Practice
BroadeYour Mind
參考文獻