《全國高職高專教育精品規劃教材·酒店英語》是2008年北京交通大學出版社出版的圖書。本書涵蓋了前廳、餐廳、客房、康樂中心、購物中心、投訴處理等酒店部門各崗位常用的相關服務用語。
基本介紹
- 書名：全國高職高專教育精品規劃教材·酒店英語
- ISBN：9787811232400
- 頁數：196頁
- 出版社：北京交通大學出版社
- 出版時間：第1版 (2008年3月1日)
- 裝幀：平裝
- 開本：16
內容簡介,目錄,
內容簡介
《全國高職高專教育精品規劃教材?酒店英語》為了適應我國旅遊業尤其是飯店業持續發展的需要，旨在提高該專業學生和從業人員的英語交際能力，從而為培養業務精通、英語熟練、全面發展的新時期飯店服務及管理人才盡力。為了確保《全國高職高專教育精品規劃教材?酒店英語》中英語的正確性和實用性，我們還特意邀請了外籍教師為我們審稿並提供意見。
目錄
Unit 1 Advance Reservation
Preparatory Work
Listening In
Useful Expressions for Advance Reservation & Operator Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 2 Checking-in
Preparatory Work
Listening In
Useful Expressions for Registering Guests & Bell Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 3 Concierge Service
Preparatory Work
Listening In
Useful Expressions for Concierge
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 4 Checking out
Preparatory Work
Listening In
Useful Expressions for Checking out
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 5 Business Centre
Preparatory Work
Listening In
Useful Expressions for Business Centre
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 6 Shopping Centre
Preparatory Work
Listening In
Useful Expressions for the Shopping Centre
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 7 Housekeeping Service
Preparatory Work
Listening In
Useful Expressions for Housekeeping Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 8 Laundry Service
Preparatory Work
Listening In
Useful Expressions for Laundry Service
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 9 Miscellaneous Services
Preparatory Work
Listening In
Useful Expressions for Miscellaneous Services
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 10 Food & Beverage Service (Ⅰ)
Preparatory Work
Listening In
Useful Expressions for Restaurant Reservation & Seating the Guests
Speaking Out
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 11 Food & Beverage Service (Ⅱ)
Preparatory Work
Listening In
Useful Expressions for Taking Orders & Serving Dishes
Speaking Out &
New Words & Expressions
Comprehension Check
For Your Information
Practical Writing
Unit 12 Bar & Snack Bar
Unit 13 Recreation Center
Unit 14 Settling Complaints
Key to Exercises
Glossary
參考文獻
