《Best Practices in Lean Six Sigma Process Improvement》是2007年John Wiley & Sons Inc出版的圖書，作者是Richard J. Schonberger。
基本介紹
- 書名：Best Practices in Lean Six Sigma Process Improvement
- 作者：Richard J. Schonberger
- 出版社：John Wiley & Sons Inc
- 出版時間：2007年12月
- 頁數：304 頁
- ISBN：9780470168868
內容簡介
Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.
