《酒店英語即學即用》是2012年對外經濟貿易大學出版社出版書籍，作者是于海燕。
基本介紹
- 書名：酒店英語即學即用
- 作者：于海燕
- ISBN：9787566303226
- 定價：39.80
- 出版社：對外經濟貿易大學出版社
- 出版時間：2012.7
- 開本：185mm×230mm/
- 字數/頁數：386千字/
- 版次/印次：1/1
- 叢書名：即學即用系列教材
內容簡介,目錄,
內容簡介
“酒店英語”在英美等國家通常被稱之為 “English for hotel situations”或 “English for hotel industry”。一般認為，“酒店英語”系 “專門用途英語(English for Special Purposes)”中的一種，也有人將其視為“商務英語(Business English)”中的一個次類。
目錄
Unit 1 Enquiries about Hotel Rooms and Facilities 諮詢酒店房間與設施1
Unit 2 Reservations (A) 預訂（A）9
Unit 3 Reservations (B) 預訂（B）23
Unit 4 Reservations (C) 預訂（C）33
Unit 5 Pick-ups at the Airport 機場迎賓41
Unit 6 Welcoming Guests 迎客47
Unit 7 Check-in 入住登記53
Unit 8 Extending One’s Stay at a Hotel 延長酒店住宿61
Unit 9 Taking the Lift 搭乘電梯67
Unit 10 Escorting the Guest to the Room 帶客入房73
Unit 11 Showing the Room Facilities to the Guest 向客人展示房間設施79
Unit 12 Standard Delivery 標準派送87
Unit 13 Introducing the Hotel and Hotel Services to the Guest
向客人介紹酒店及其服務項目91
Unit 14 Depositing the Valuables 貴重物品暫存99
Unit 15 Making up the Room 清理房間105
Unit 16 Turn-down Service 做夜床服務111
Unit 17 Waking-up Service 叫醒服務117
Unit 18 Problems and Solutions (A) 問題和解決方法（A）123
Unit 19 Problems and Solutions (B) 問題和解決方法（B）131
Unit 20 Asking for and Showing the Locations of the Hotel Facilities
詢問和指示酒店設施位置141
Unit 21 Asking for and Telling Business Hours 詢問和告知營業時間145
Unit 22 Food and Beverages (A) Booking a Table 餐飲（A）訂餐149
Unit 23 Food and Beverages (B) Taking Orders and Offering Recommendations
餐飲（B）點菜與推薦菜品157
Unit 24 Food and Beverages (C) Serving the Dishes 餐飲（C）上菜167
Unit 25 Food and Beverages (D) At the Bar 餐飲（D）在酒吧173
Unit 26 Food and Beverages (E) Ordering Room Service and Settling the Bill
餐飲（E）預訂客房送餐服務和結賬179
Unit 27 Laundry Service 洗衣服務187
Unit 28 Ticket Booking 票務預訂195
Unit 29 Telephone Service 電話服務201
Unit 30 Running Errands for the Guests 為客人辦事209
Unit 31 The Cloakroom Service 暫存服務215
Unit 32 Local Tours 當地旅遊221
Unit 33 Shopping 購物227
Unit 34 Foreign Currency Exchange 外幣兌換235
Unit 35 Secretarial Service 文秘服務243
Unit 36 Complaints 投訴251
Unit 37 Lost and Found 失物招領259
Unit 38 Check-out 結賬退房265
Key to the Exercises273
Reference299
Unit 2 Reservations (A) 預訂（A）9
Unit 3 Reservations (B) 預訂（B）23
Unit 4 Reservations (C) 預訂（C）33
Unit 5 Pick-ups at the Airport 機場迎賓41
Unit 6 Welcoming Guests 迎客47
Unit 7 Check-in 入住登記53
Unit 8 Extending One’s Stay at a Hotel 延長酒店住宿61
Unit 9 Taking the Lift 搭乘電梯67
Unit 10 Escorting the Guest to the Room 帶客入房73
Unit 11 Showing the Room Facilities to the Guest 向客人展示房間設施79
Unit 12 Standard Delivery 標準派送87
Unit 13 Introducing the Hotel and Hotel Services to the Guest
向客人介紹酒店及其服務項目91
Unit 14 Depositing the Valuables 貴重物品暫存99
Unit 15 Making up the Room 清理房間105
Unit 16 Turn-down Service 做夜床服務111
Unit 17 Waking-up Service 叫醒服務117
Unit 18 Problems and Solutions (A) 問題和解決方法（A）123
Unit 19 Problems and Solutions (B) 問題和解決方法（B）131
Unit 20 Asking for and Showing the Locations of the Hotel Facilities
詢問和指示酒店設施位置141
Unit 21 Asking for and Telling Business Hours 詢問和告知營業時間145
Unit 22 Food and Beverages (A) Booking a Table 餐飲（A）訂餐149
Unit 23 Food and Beverages (B) Taking Orders and Offering Recommendations
餐飲（B）點菜與推薦菜品157
Unit 24 Food and Beverages (C) Serving the Dishes 餐飲（C）上菜167
Unit 25 Food and Beverages (D) At the Bar 餐飲（D）在酒吧173
Unit 26 Food and Beverages (E) Ordering Room Service and Settling the Bill
餐飲（E）預訂客房送餐服務和結賬179
Unit 27 Laundry Service 洗衣服務187
Unit 28 Ticket Booking 票務預訂195
Unit 29 Telephone Service 電話服務201
Unit 30 Running Errands for the Guests 為客人辦事209
Unit 31 The Cloakroom Service 暫存服務215
Unit 32 Local Tours 當地旅遊221
Unit 33 Shopping 購物227
Unit 34 Foreign Currency Exchange 外幣兌換235
Unit 35 Secretarial Service 文秘服務243
Unit 36 Complaints 投訴251
Unit 37 Lost and Found 失物招領259
Unit 38 Check-out 結賬退房265
Key to the Exercises273
Reference299
