邱漢琴,南開大學旅遊與服務學院院長、傑出教授、博士生導師。1986年本科畢業於南開大學旅遊管理專業,1993年獲得加拿大滑鐵盧大學碩士學位,1999年獲得英國蘇格蘭斯特拉斯克萊德大學博士學位。她的研究領域包括旅遊學、旅遊消費者行為、中國旅遊及酒店規劃發展的政策及趨勢等,在世界各大著名旅遊雜誌上所發表的論文多達七十多篇,其中大多數為SSCI文章。她於1996年獲得美國酒店協會教育學院(AHLAEI)認可的酒店及餐飲行業教育培訓者(CHE),現在擔任《當代旅遊酒店管理學刊》、《旅遊酒店教育學刊》等國際期刊的編輯。同時她也擔任《旅遊酒店質量管理學刊》的主編。
基本介紹
人物簡介,人物履歷,行政職務,研究方向,開設課程,教育背景,工作經歷,所獲獎項,專業資質,編委會成員,專業職位,期刊論文主編,主要科研項目,主持項目,參與研究項目,諮詢工作,發表作品,
人物簡介
作為一個旅遊業的教育者,邱漢琴於1999年將香港理工大學的酒店管理方面的全英文碩士學位課程介紹到內地。在國務院學位辦和浙江大學以及香港理工大學的大力支持下,該項目已為中國酒店和邀請業培養了大量高級管理人才。邱漢琴教授從事酒店及旅遊教育30年,指導研究生,包括博士生多達60多名。為了表彰她在酒店及旅遊教育方面的貢獻,世界最具影響力的國際酒店及旅遊教育議會授予她酒店及旅遊教育創新獎(2015 ICHRIE John Wiley and Sons Award for Innovation in Teaching)。
人物履歷
邱漢琴,南開大學旅遊與服務學院院長、傑出教授、博士生導師
邱漢琴教授,英國思克萊德大學(University of Strathclyde)博士,本科和碩士研究生分別畢業於中國南開大學與加拿大滑鐵盧大學(University of Waterloo),主要從事國際旅遊方面的研究。邱教授為本科, 碩士,及博士研究生講授旅遊規劃發展與政策相關的課程。她的研究興趣包括旅遊研究、消費者行為和中國酒店與旅遊發展及政策問題。她同時兼任浙江大學,天津商學院,美國俄克拉荷馬州立大學客座教授,華南理工大學講座教授,順德職業技術學院的榮譽教授,中山大學教學管理顧問。
邱教授從2015起擔任Journal of Quality Assurance in Hospitality & Tourism的主編,並受邀擔任過International Journal of Contemporary Hospitality Management和 Journal of Vacation Marketing中國酒店與旅遊發展專題的客座主編與International Journal of Contemporary Hospitality Management的區域主編。她已在旅遊與酒店管理方面的國際主流期刊發了60多篇優質的SSCI論文(期刊包括International Journal of Hospitality Management, Journal of Travel Research, Tourism Management, International Journal of Contemporary Hospitality Management和 Journal of Vacation Marketing等)並在所有大型旅遊國際會議上宣講過她的研究成果。
邱教授曾出任香港理工大學酒店與旅遊業管理學院中國碩士研究生項目的負責人,並自1999年起與浙江大學開展碩士研究生項目的合作,至今已成功運行近20年。邱教授在國內主持了大量的諮詢與培訓項目,包括為世界旅遊組織、中國酒店業協會、香港中國旅行社、廣州酒店業協會等旅遊機構提供培訓服務。她還分別在2000年與2002年主持了世界旅遊組織的諮詢項目,為雲南省與黑龍江省設計總體的旅遊規劃。
隨著網際網路年代高科技的發展,邱教授應香港理工大學高層邀請出面主導教學創新。在短短一年時間裡, 她帶領她的團隊與美國麻省理工和哈弗大學創辦的edX 平台合作研發創辦了全球首個國際酒店管理微碩士課程。該課程得到學界和業界的大力支持。目前來自全球一百七十多個國家的兩萬多人士已註冊參加學習。目前邱教授應香港聯合國教科文組織邀請出任主管持續教育的副會長。她期待通過網際網路年代高科技的發展推廣人類持續教育終身學習的理念。
行政職務
南開大學旅遊與服務學院院長
研究方向
旅遊與服務業發展政策研究、旅遊教育創新、旅遊區域發展研究、旅遊需求分析、消費者行為、中國入境與出境旅遊、亞太地區旅遊發展與政策
開設課程
旅遊規劃發展與政策、旅遊社會心理學、研究方法、中國酒店與旅遊發展
教育背景
·University of Strathclyde, Glasgow, UK, 博士研究生(1999);
·University of Waterloo, Waterloo, Ontario, Canada, 碩士研究生 (1993);
·中國南開大學,本科(1986);
·American Hotel & Lodging Association, Washington, D.C., CHE (1996)。
工作經歷
·1986.06-1986.12 南開大學經濟學院資料中心職員
·1994.01-1995.08 中國香港香港理工大學助教
·1995.08-1997.02 香港理工大學講師
·1997.02-2005.05 香港理工大學助理教授
·2005.05-2013.09 香港理工大學副教授
·2013.09 至今 香港理工大學教授
·2018.04 至今 南開大學傑出教授、博導、院長
所獲獎項
·2015 The CHRIE John Wiley and Sons Award for Innovation in Teaching教學創新獎
·2011 Thea Sinclaire Award for Journal Article Excellence (for papers published in Tourism Economics in 2010)最佳論文獎
·2009 APAC-CHRIE Best Poster最佳海報獎
·2008 Euro-CHRIE Conference Best Paper最佳會議論文獎
·2007 PolyU Public Policy Research Institute Best Consultancy Award最佳諮詢獎
·2005 The 4thAsia Pacific Forum for Graduate Students Research in Tourism Best Paper 最佳會議論文獎
·2005 PolyU Public Policy Research Institute Best Consultancy Award最佳諮詢獎
·1995 CHRIE Conference Best Paper最佳會議論文獎
專業資質
·2015年至今Journal of Quality Assurance in Hospitality & Tourism 主編;
·2008年至今Journal of Hospitality and Tourism Education亞太區域主編;
·2001-2017年 International Journal of Contemporary Hospitality Management 亞太區域主編;
編委會成員
·2011年8月至今Journal of Vacation Marketing 編委;
·2010年至今International Journal of Tourism Sciences 編委;
·2006年至2011年International Journal of Contemporary Hospitality Management編委;
·2005年至今Journal of China Tourism Research 編委。
專業職位
·1997年至今亞太旅遊組織成員;
·1999年至今Council of Hotel, Restaurant, and Institutional Education 成員;
·2003年至今Asia Pacific CHRIE 創始成員。
期刊論文主編
·2000年 International Journal of Contemporary Hospitality Management 第12卷第4期, Special Issue on Hospitality Management and Trends in China 客座主編之一;
·2001年 Journal of Vacation Marketing, 7/4, September 2001. Special Issue on China Emerging Market and Emerging Issues for Tourism and Hospitality Marketing 客座主編之一;
·2002年 the 8th APTA Annual Conference in Dalian China, July 10-13, 2002 會議論文集主編之一。
主要科研項目
主持項目
香港優配研究基金GRF
2012-2014 The Impact of Climate Change on Tourism Seasonal Demand for Hong Kong Tourism Industry
2010-2012 Switching Costs, Customer Satisfaction, and Customer Loyalty in the Hong Kong Hotel Industry
香港公共政策研究基金PPR
2014-2015 Towards Sustainability: Exploring the Social and Economic Dimensions of Travel to Hong Kong by Mainland Chinese (HK$428,490)
香港研究資助局研究用途輔助基金
2009-2012 Making CustomersComing Back and Staying Longer in Hong Kong Hotels: The Optimal Utilization of Switching Costs.
2004-2007 Visitation Influence on Perceived Destination Image of Hong Kong: Evidence from Individual Mainland Chinese Outbound Travelers.
2000-2004 Mainland Chinese Travel Demand Patterns for Hong Kong Tourism Industry
其他香港理工大學資助的科研項目
2013-2014 Tourism Academic Advancement and Success of Higher Education, funded by Zhejiang University and PolyU Development Fund.
2008-2011 China's Wine Tourism Industry: Structural Dimensions and Wine Tourism Product.
2007-2009 Measuring the Impact of Tourism Marketing Expenditure on Inbound Hong Kong Tourism Demand.
2005-2007 Factors Affecting the Small to Medium-Sized Enterprises: Travel Agents in China.
1999-2001 An Empirical Analysis of Tourism Policy Implementation in Mainland China.
1996-2000 The Underlying Factors Affecting International Tourist Travel to Hong Kong and Singapore.
1995-1998 Factors Influencing International Tourist Arrivals in Hong Kong.
其他外部機構資助的科研項目
2016 Assessment of Marketing Channels used by Hong Kong and Macau residents when travelling to China, funded by China National Tourism Administration.
2014-2015 Towards Sustainability: Exploring the Social and Economic Dimensions of Travel to Hong Kong by Mainland Chinese, funded by Central Policy Unit - The Government of the Hong Kong Special Administrative Region.
2015 Survey on Hong Kong and Macau Senior Residents Traveling to Mainland China, funded by China National Tourism Administration.
2014 Survey on Hong Kong and Macau Young Working Residents Traveling to Mainland China, funded by China National Tourism Administration.
參與研究項目
香港優配研究基金GRF
2014-2016 Developing Hong Kong as a Luxury Shopping Destination.
香港理工大學資助的科研項目
2008-2011 Travel Motivation: A Cultural Analysis.
1999-2002 An Empirical Study of Managers' Work Attitude in Fast Food Industry in Hong Kong: An Analytical Assessment.
1999-2001 Growth of China's Hotel Chains and their Future Expansion.
其他外部機構資助的科研項目
2007-2008 Independent Analysis and Reporting for the Public Engagement Exercise on The Recommendations of the Consultative Committee on the Core Arts and Cultural Facilities of the West Kowloon Cultural District, Funded by Home Affairs Bureau of HKSAR.
2006-2007 Independent Analysis and Reporting for the Public Engagement Exercise For the Tamar Development, Funded By HKSAR Government Secretary.
2005-2006 Report on Analysis of Public Views on the Development of West Kowloon Cultural District, Funded By Home Affairs Bureau of HKSAR.
2004-2006 Assessment of Hotel Reservation and Property Management Systems: Directions for Medium and Long-term Development for Garden Hotel and Guangzhou Ning Nan Company.
諮詢工作
所主持的外部機構資助的諮詢項目
2004-2006 Feasibility study on the operation of branding and cooperate image for Garden Hotel in Guangzhou China.
2005-2006 Consultant for Shunde Polytechnic on Curriculum Design.
2002-2003 Consultant for China Travel Hotel Management Services H.K. Ltd. in revising and updating its Operational Manuals
2002-2003 World Tourism Organization Consultant on Education and Human Resource Development in Heilongjiang province, China.
2000-2001 World Tourism Organization Consultant on Education and Human Resource Development in Yunnan province, China.
發表作品
期刊論文
1.Pearl Lin, Zhang Qiu Hanqin, Cathy Gu, and Ken Peng (2017). “To go or not to go: Travel constraints and attractiveness of outbound Chinese tourists to Japan”. Journal of Travel and Tourism Marketing, DOI: 10.1080/10548408.2017.1327392. SSCI
2.Fan, Daisy XF, Zhang, Qiu Hanqin, Jenkins, Carson. L., & Lin, Pearl MC (2017). “Does Tourist–Host Social Contact Reduce Perceived Cultural Distance?.”Journal of Travel Research, DOI: 0047287517696979. SSCI
3.Fan, Daisy XF, Zhang, Qiu Hanqin, Jenkins, Carson L., and Tavitiyaman Pimtong (2017). “Tourist Typology in Social Contact: An Addition to Existing Theories.”Tourism Management, Vol. 60, pp 357-366. SSCI
4.Zhang, Qiu Hanqin, and Kulendran, Nada (2016). “The Impact of Climate Variables on Seasonal Variation in Hong Kong Inbound Tourism Demand.” Journal of Travel Research, DOI: 0047287515619692. SSCI
5.Zhang, Qiu Hanqin, Fan, Daisy XF, Tse, Tony SM, and King, Brian (2016). “Creating a Scale for Assessing Socially Sustainable Tourism.” Journal of Sustainable Tourism, DOI: 10.1080/09669582.2016.1173044. SSCI
6.Luo, Jian Ming, Zhang, Qiu Hanqin, and Lam, Chi Fung (2016). “Urbanization Impacts on Regional Tourism Development: A Case Study in China.” Current Issues in Tourism, Vol.19. No. 3, pp 282-295. SSCI
7.Ren, Lianping, Zhang, Qiu Hanqin, Wang, Peilai, and Lin, Pearl MC (2016). “Exploring Customer Experience with Budget Hotels: Dimensionality and Satisfaction.” International Journal of Hospitality Management,Vol.52, pp 13-23. SSCI
8.Zhang, Qiu Hanqin, Ye, Ben Haobin, Bai, Billy, and Wang, Wei Heng (2015). “Do the Roles of Switching Barriers on Customer Loyalty Vary for Different Types of Hotels?.” International Journal of Hospitality Management, Vol.46, pp 89-98. SSCI
9.Goh, Carey, Li, Hengyun, and Zhang, Qiu Hanqin (2015). “Achieving Balanced Regional Development in China: Is Domestic or International Tourism More Efficacious?.” Tourism Economics, Vol.21. No. 2, pp 369-386. SSCI
10.Li, Mimi, Zhang, Qiu Hanqin, Xiao, Honggen, and Chen, Yong (2015). “A Grid‐group Analysis of Tourism Motivation.”International Journal of Tourism Research, Vol. 17. No. 1, pp 35-44. SSCI
11.Mao, Iris Yue, and Zhang, Qiu Hanqin(2014). “Structural Relationships among Destination Preference, Satisfaction and Loyalty in Chinese Tourists to Australia.”International Journal of Tourism Research, Vol.16. No. 2, pp 201-208. SSCI
12.Ye Ben Haobin, Zhang, Qiu Hanqin, Shen James Hua Wen, and Goh Carey (2014). “Does Social Identity Affect Residents’ Attitude toward Tourism Development?: An Evidence from the Relaxation of the Individual Scheme.”International Journal of Contemporary Hospitality Management, Vol.26. No. 6, pp907-929. SSCI
13.Yan, York Qi, Zhang, Qiu Hanqin, and Ye Ben Haobin (2014). “Assessing the Impacts of the High-speed Train on Tourism Demand in China.”Tourism Economics, Vol.20. No. 1, pp 157-169. SSCI
14.Ye, Ben Haobin, Zhang, Qiu Hanqin, and Yuen, Peter P. (2013). “Cultural Conflicts or Cultural Cushion?.” Annals of Tourism Research,Vol. 43, pp 321-349. SSCI
15.Zhang, Qiu Hanqin, Yuan, Jingxue, Ye, Ben Haobin, and Huang, Kam (2013). “Wine Tourism Phenomena in China: an Emerging Market.”International Journal of Contemporary Hospitality Management, Vol.25. No. 7, pp 1115-1134.SSCI
16.Zhang, Qiu Hanqin, Luo, Jian Ming, Xiao, Qu, and Basak Denizci Guillet (2013). “The Impact of Urbanization on Hotel Development: Evidence from Guangdong Province in China.” International Journal of Hospitality Management, Vol. 34. No. 1, pp 92-98. SSCI
17.Zhang, Qiu Hanqin, Ren, Lianping, Shen, Huawen, and Xiao, Qu (2013). “What Contributes to the Success of Home Inns in China?,” International Journal of Hospitality Management. Vol.33. No.1, pp 425-434. SSCI
18.Gao, Wendy,Zhang, Qiu Hanqin, and Lespoir, Pastrick (2012), “Phantasmal Tourism: APost-Modernist Perspective,”Annals of Tourism Research. Vol.39. No.1, pp 197-220. SSCI
19.Tavitiyaman, Pimtong, Zhang, Qiu Hanqin, and Qu Hailin (2012), “The Effect of Competitive Strategies and Organizational Structure on Hotel Performances”, International Journal of Contemporary Hospitality Management. Vol.24. No.1, pp 140-159. SSCI
20.Zhang, Qiu Hanqin, Denizci, Basak, and Gao, Wendy (2012), “What Determines Multinational Hotel Group’s Locational Investment Choice in China?” International Journal of Hospitality Management. Vol.31. No.2, pp 350-359. SSCI
(更新於2018年4月27日)