《涉外商務秘書英語》是2015年出版的圖書，作者是馮修文、吳連春等。
基本介紹
- 中文名：《涉外商務秘書英語》
- 外文名："Foreign-related business secretary English"
- 出版年：2015年出版
- 作者：馮修文、吳連春
圖書詳細信息：,圖書簡介,目錄,
圖書詳細信息：
涉外商務秘書英語
作者：馮修文、吳連春、許鋼、余漢華
ISBN：9787302381594
定價：33元
印次：1-1
裝幀：平裝
印刷日期：2015-4-23
圖書簡介
本書立足培養外向型經濟發展所需的涉外商務秘書人才，內容覆蓋涉外商務秘書崗位中的主要工作範疇，從聽、說、讀、寫、譯等全方位培養和提高學生在工作崗位中所必須具備的英語套用能力。體例設定以秘書工作流程和崗位所需而定；內容設定既有秘書的職業技能，又涵蓋工作中所涉及的專業知識，突出秘書工作中與經濟活動相關的商務知識的重要性；充分結合秘書職業資格證書考試的相關要求，尤其是以突出涉外商務秘書崗位英語能力的《劍橋商務秘書資格證書》；同時關注秘書跨文化交際中的中國文化。
目錄
Unit1KnowingaboutSecretary1
1.ListeningOne:WorkofSecretary1
2.ListeningTwo:BeingaCompetentSecretary2
3.SpeakingOne:SecretarialEthics3
4.SpeakingTwo:QualitiesofSecretary3
5.ReadingOne:DutiesandResponsibilitiesofaSecretary4
6.ReadingTwo:SecretarialSkillsandTips8
7.Writing:Note10
8.CulturalMatters12
Unit2OfficeManagement17
1.ListeningOne:WaysofWork17
2.ListeningTwo:OfficeAutomation18
3.SpeakingOne:CopingwithHeavyWorkload18
4.SpeakingTwo:OfficeControl19
5.ReadingOne:OfficeControl19
6.ReadingTwo:InterpersonalRelationsatWork24
7.Writing:NoticeorAnnouncement25
8.CulturalMatters28
Unit3InformationManagement33
1.ListeningOne:OfficeWorkPatterns33
2.ListeningTwo:ComputerizedFillingSystem34
3.SpeakingOne:KeepingInformationSafe35
4.SpeakingTwo:MicrofilmingFiling35
5.ReadingOne:KeepingInformationSafe36
6.ReadingTwo:EffectiveFiling40
7.Writing:OfficeMemo41
8.CulturalMatters44Unit4ConferenceManagement48
1.ListeningOne:PreparingaConference48
2.ListeningTwo:SchedulingaMeeting49
3.SpeakingOne:PlanningaMeeting49
4.SpeakingTwo:ConferenceThemeandAgenda50
5.ReadingOne:OrganizingConference51
6.ReadingTwo:ProblemsrelatedtoSchedulingMeetings56
7.Writing:MeetingMinutes58
8.CulturalMatters62
Unit5BusinessTripManagement66
1.ListeningOne:VisitandTravel66
2.ListeningTwo:HotelAccommodations67
3.SpeakingOne:BusinessTripTransport68
4.SpeakingTwo:TravellingAbroad68
5.ReadingOne:TravelArrangement69
6.ReadingTwo:TipsforEffectiveBusinessTravel73
7.Writing:LettersofInvitation74
8.CulturalMatters77
Unit6HRManagement83
1.ListeningOne:HRMatters83
2.ListeningTwo:StaffAppraisal84
3.SpeakingOne:JobApplication85
4.SpeakingTwo:Training,InternalTransferringandPromoting85
5.ReadingOne:Whatisrecruiting?86
6.ReadingTwo:PerformanceAppraisal91
7.Writing:ApplicationLettersandRésumés96
8.CulturalMatters100
Unit7PerformanceManagement105
1.ListeningOne:JobSatisfaction105
2.ListeningTwo:TeamSpirit106
3.SpeakingOne:EvaluatingTeamwork107
4.SpeakingTwo:EmployeeMotivation107
5.ReadingOne:BuildinganEffectiveTeam107
6.ReadingTwo:Motivating114
7.Writing:BusinessReport116
8.CulturalMatters120
Unit8ClientManagement124
1.ListeningOne:CustomerService124
2.ListeningTwo:ObtainingCustomerFeedback125
3.SpeakingOne:HandlingComplaints125
4.SpeakingTwo:CustomerServices126
5.ReadingOne:ConnectingCustomers127
6.ReadingTwo:EffectiveCommunication132
7.Writing:EstablishingBusinessRelations134
8.CulturalMatters137
Unit9CrisisManagement141
1.ListeningOne:Negotiation141
2.ListeningTwo:ManagingCrisis142
3.SpeakingOne:BosstamingStrategies142
4.SpeakingTwo:CrisisManagingStrategies143
5.ReadingOne:CrisisManagementStrategies143
6.ReadingTwo:BenefitsofNetworking149
7.Writing:LettersofApology151
8.CulturalMatters154
Unit10CashManagement157
1.ListeningOne:AwardstoCompanyPerformances157
2.ListeningTwo:Cashflow158
3.SpeakingOne:Budgeting158
4.SpeakingTwo:FinancialStatement159
5.ReadingOne:CashFlow159
6.ReadingTwo:Budgeting166
7.Writing:TermsofPayment168
8.CulturalMatters171
Unit11ProjectManagement176
1.ListeningOne:GivingAdvice176
2.ListeningTwo:Branding177
3.SpeakingOne:RetainingStaff177
4.SpeakingTwo:Orientationprogram178
5.ReadingOne:PurposesofSchedules178
6.ReadingTwo:ProjectPhases185
7.Writing:OrdersandContracts188
8.CulturalMatters191
Unit12CorporateManagement195
1.ListeningOne:CorporateCulture195
2.ListeningTwo:CorporateImage196
3.SpeakingOne:CorporateCommunication196
4.SpeakingTwo:CorporateImagePromotion197
5.ReadingOne:CorporateImageManagement197
6.ReadingTwo:StrategicPlanning201
7.Writing:LettersofCongratulations204
8.CulturalMatters207
參考文獻212
