Delivering Happiness(2010年Business Plus出版的圖書)

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《三雙鞋-美捷步總裁謝家華自述》，本書是“美捷步”（Zappos）執行長謝家華創造奇蹟的心路歷程與商業哲學的精華萃取，分享了他在商場與生活中得到的寶貴經驗與教訓。從兒時創辦蚯蚓養殖場到大學經營比薩生意，從“連結交換”公司到“美捷步”品牌，本書將謝家華的個人傳記與其公司傳奇的商業史完美結合，不僅打造了一套利潤、激情和目標漸次遞進的獨特商業模式，更揭示了成功路上起決定作用的真正秘密：奉上幸福。Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Appl...(展開全部) 《三雙鞋-美捷步總裁謝家華自述》，本書是“美捷步”（Zappos）執行長謝家華創造奇蹟的心路歷程與商業哲學的精華萃取，分享了他在商場與生活中得到的寶貴經驗與教訓。從兒時創辦蚯蚓養殖場到大學經營比薩生意，從“連結交換”公司到“美捷步”品牌，本書將謝家華的個人傳記與其公司傳奇的商業史完美結合，不僅打造了一套利潤、激情和目標漸次遞進的獨特商業模式，更揭示了成功路上起決定作用的真正秘密：奉上幸福。Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.點擊連結進入中文版：三雙鞋:美捷步總裁謝家華自述謝家華，美國B2C模式華裔創業楷模。一位通過自身努力創造奇蹟的天才CEO。 24歲，微軟以2.65億美元的價格收購他創辦“連結交換”公司； 25歲，作為顧問及投資人，成立了賣鞋的美捷步網站Zappos； 26歲，成為美捷步公司的執行長； 35歲，帶領美捷步公司以年銷10億美

Delivering Happiness(2010年Business Plus出版的圖書)

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