《Basics of Health Care Performance Improvement》是2011年11月出版的圖書，由Lighter, Donald E.編寫。
基本介紹
- 書名：Basics of Health Care Performance Improvement
- 作者：Lighter, Donald E.
- 出版時間：2011年11月
- ISBN：9780763772147
內容簡介
Basics of Health Care Performance Improvement: A Lean Six Sigma Approach prepares future healthcare administrators to meet the challenges of a changing marketplace through the proven Lean Six Sigma method of quality improvement-straightforward principles and procedures that enhance how healthcare organizations operate. With an eye toward meeting consumers' increasing demand for value in health care, this new volume provides in-depth information on planning and implementing a "Define-Measure-Analyze-Improve-Control" (DMAIC) initiative to reduce errors and improve performance in healthcare settings, and serves as an essential reference on the basics of Lean Six Sigma and its application in augmenting the quality of care. Key Features: Lean Six Sigma case studies drawn from the industry; A thorough exploration of DMAIC approach to quality improvement; Discussion questions in every chapter Instructor Resources: Instructor's Manual, PowerPoint Presentations, and a TestBank
