《英語導遊模擬教程》是2021年西安交通大學出版社出版的圖書。
基本介紹
- 書名：英語導遊模擬教程
- 作者：任志艷
- 出版社：西安交通大學出版社
- 出版時間：2021年9月1日
- 開本：16 開
- 裝幀：平裝
- ISBN：9787569321081
內容簡介,圖書目錄,
內容簡介
《英語導遊模擬教程》是旅遊管理專業教材，契合我國旅遊專業教育現狀。該書包括導遊服務必備、導遊服務流程和導遊資格考試三個部分，其中導遊服務流程包括迎接服務、沿途服務、住宿服務、行程討論、餐飲服務、景區講解服務、購物與紀念品、娛樂與文化、投訴與應急處理、送團服務等。該書講解翔實、對話豐富、情景眾多、導遊講解詞實例充分，有助於學生進行陝西地區英語導遊備考，並對英語導遊服務工作者提供指導和參考。
《英語導遊模擬教程》注重英語口語與導遊實際工作相結合，力求體現英語語言與旅遊服務的知識性、套用性和實踐性，適合高等院校、套用型本科及高職高專旅遊管理專業教學使用，同時可作為旅遊企業服務與管理人員的培訓教材，也可作為旅遊從業人員提升英語口語和旅遊服務能力的自學參考用書。
圖書目錄
PART ONE Learn to Be a Tour Guide
Chapter One General Knowledge about Tour Guide
Ⅰ．Related Expressions and Definitions
Ⅱ．Types of Tour Guide
Ⅲ．Duties of Tour Guide
Ⅳ．Prerequisites for Becoming a Tour Guide
Ⅴ．Five Roles of Tour Guide
Ⅵ．Main Tasks for Tour Guide
Chapter Two Preparation Service
Ⅰ．Preparation Work
Ⅱ．Some Specific Tasks
Ⅲ．Pre-tour Preparation
Ⅳ．Planning a Tour
Ⅴ．Travel Schedules
PART TWO Working Procedures for Tour Guides
Chapter One Meeting and Greeting
Ⅰ．Meeting Service
Ⅱ．A Welcome Speech
Chapter Two Service on the Way to the Hotel
Ⅰ．Speeches for Service on the Way to the Hotel
Ⅱ．Sample Speeches of Service on the Way to the Hotel
Ⅲ．Dialogues for Service on the Way to the Hotel
Chapter Three Hotel Accommodation
Ⅰ．Hotel Introduction by a Tour Guide
Ⅱ．Room Reservation
Ⅲ．Registration
Ⅳ．Checking in
Ⅴ．Checking out
Chapter Four Itinerary Discussion
Ⅰ．Designing an Itinerary
Ⅱ．Discussing an Itinerary
Ⅲ．Announcing an Itinerary
Chapter Five Food and Beverage
Ⅰ．Chinese and Western Breakfast
Ⅱ．Eight Styles of Chinese Cuisine
Ⅲ．Services in the Restaurant
Ⅳ．Wine and Tea
Chapter Six Service on the Way to a Tourist Site
Ⅰ．General Introduction
Ⅱ．Speeches on the Way to a Tourist Site
Ⅲ．Dialogues on the Way to a Tourist Site
Chapter Seven Travelling on Site
Ⅰ．Tour Commentary Writing and Translation
Ⅱ．Introduction Proficiency for a Tour Guide
Ⅲ．Touring in Scenic Spots in Xi'an
Chapter Eight Shopping and Souvenir
Ⅰ．General Introduction
Ⅱ．Sample Dialogues on Shopping
Ⅲ．Local Tourist Souvenirs in Xi'an
Chapter Nine Entertainment and Culture
Ⅰ．General Introduction
Ⅱ．Typical Art Forms of Chinese Entertainment
Ⅲ．Local Entertainment in Xi'an
Chapter Ten Complaint and Emergency
Ⅰ．General Introduction
Ⅱ．Handling of Complaint
Ⅲ．Dialogues on Complaint
Chapter Eleven Farewell
Ⅰ．General Introduction
Ⅱ．Formal and Informal Farewell Speech
Ⅲ．Dialogues on Farewell
PART THREE English Tour Guide Qualification Examination
Ⅰ．Evaluation Standard
Ⅱ．Introduction about the Exam
Ⅲ．Examination Syllabus
Ⅳ．Sample of the Oral Exam
Ⅴ．Sample of the Written Exam
Ⅵ．Tour Commentary in Exam on Scenic Spots in Shaanxi
1．Museum of Forest of Stone Tablets
2．The Yellow Emperor Mausoleum
3．Big Wild Goose Pagoda
4．Huaqing Hot Spring
5．Museum of Terracotta Warriors and Horses
6．Shaanxi History Museum
7．Huashan Mountain
8．Famen Temple
References
