《職業通識英語綜合教程》是2018年中國輕工業出版社出版的圖書，作者是黃奕雲。
基本介紹
- 中文名：職業通識英語綜合教程
- 作者：黃奕雲
- 出版時間：2018年8月1日
- 出版社：中國輕工業出版社
- ISBN：9787518418640
內容簡介,圖書目錄,精彩書摘,前言、序言,作者簡介,
內容簡介
本書作者精心挑選了職場中*基礎、*實用的十大主題，包括招聘面試、職業職責、商務會晤、日常辦公、商務預定、工作日程、商務出行安排、公司接待、客戶服務、處理投訴。從初入職場，到職業職責、職場交際、具體工作的問題應對、*後到專業職業英語主題，循序漸進地提高學生的英語技能和職場技能，尤其是職場的交際能力。
圖書目錄
Contents
Chapter One: Professional’ Duty
Unit 1 Professionals’ Responsibilities
Warming up
Listening
Speaking
Reading Practice
Text AThe Responsibilities of Office Professionals
Text BExecuting the Company’s Rules
Writing A Note
Grammar Lab Noun&Adjective and Adv
Intercultural Reading How to be a Good Secretary in Foreign Companies
Unit 2 Job Hunting and Interview
Warming up
Listening
Speaking
Reading Practice
Text AHunting Job with Advanced Technology
Text BGetting Ready for an Interview
Writing AResume
Grammar Lab Present&Past Tense
Intercultural Reading Golden Rules to Get a Job
Chapter Two: Daily Routine
Unit 3 Meeting
Warming up
Listening
Speaking
Reading Practice
Text AHow to Hold a Business Meeting
Text BBusiness Meeting Etiquette
Writing AMinute of a Meeting
Grammar Lab Present&Past Progressive
Intercultural Reading Making Good Use of Daily Meeting
Unit 4 Office Automation
Warming up
Listening
Speaking
Reading Practice
Text AA Guide to Working from Home
Text BHow OA Devices Work in an Office
Writing A Notice
Grammar Lab Simple&Past Future Tense
Intercultural Reading Our Good Fellows: Computer
Unit 5 Making a Reservation
Warming up
Listening
Speaking
Reading Practice
Text AHow to Make a Hotel Reservation
Text BThe Art of Telephone Use
Writing A MEMO
Grammar Lab Present&Past Present Perfect Tense
Intercultural Reading The Instruction of Foreign Hotel Reservation
Chapter Three: Superiors’ Affair
Unit 6 Working Schedule
Warming up
Listening
Speaking
Reading Practice
Text AWorking with the Supervisor
Text BHow to Plan Time for Efficient Work
Writing A Schedule
Grammar Lab Passive Voice
Intercultural Reading Bidding Farewell to Procrastination
Unit 7 Arrangement
Warming up
Listening
Speaking
Reading Practice
Text AHow to Make a Business Appointment
Text BAdvanced Appointment Methods
Writing A Welcome or Farewell Speech
Grammar Lab Subject-Verb Concord
Intercultural Reading Business Meeting Appointments in the UK
Chapter Four: Customers’Affair
Unit 8 Receiving Customers
Warming up
Listening
Speaking
Reading Practice
Text AWelcoming Clients
Text BDebrett’s Social Etiquette Advice
Writing AnInvitation Letter
Grammar Lab Inverted Sentences
Intercultural Reading Etiquette in Brazil
Unit 9 Customer Service
Warming up
Listening
Speaking
Reading Practice
Text ACollecting Feedback: A Source to High Quality Service
Text BWarranty Policy for HUAWEI Smart Phones
Writing A Special Offer
Grammar Lab Subjunctive Mood
Intercultural Reading Customer Service in American
Unit 10 Dealing with Complaints
Warming up
Listening
Speaking
Reading Practice
Text ASettling Complaints
Text BHandlingComplaint Policy
Writing A Complaint Letter or Reply to Complaint Letter
Grammar Lab Verbal
Intercultural Reading Customers are always Right in American
精彩書摘
In addition to typing and taking minutes, office professionals also have to put files in order, write letters, answer the phone, issue documents, implement regulations of their company, and train other staff. Besides having a good knowledge of language, office professionals should also be good at using Word Processors; they may have to master other software programs too. Furthermore, office professionals have to operate different office equipment in their work, such as computers, fax machines, scanners, copiers, shredders, and so on. What is more, office professionals sometimes need to use the internet, for example, in sending E-mails, making reservations, shopping on-line, chatting on-line with customers, etc. In a word, well-organized office professionals are essential for a company.
前言、序言
《職業通識英語》依據教育部《高職高專教育英語課程教學要求（2012）》的規定，秉承”實用為主，夠用為度，學以致用”的原則進行規劃和編寫。經過3年時間的充分調研與發現，分析當前中高職兩階段公共英語教材欠銜接的問題，組建由中高職院校英語教師參與的教材編寫團隊，該團隊結合自身的教學體驗，充分了解中高職銜接學生的英語水平，並借鑑澳洲高等職業教育的教學理念，協同編寫了本套教材，以期能對當前中高職兩階段公共英語教材有機銜接提供幫助。
作者簡介
黃奕雲，廣東輕工職業技術學院套用外語學院副教授，主要研究方向：英語語言學，英語教育語言學，二語習得，國際商務管理，跨文化交際。從事高職英語教學17年，教學經驗豐富，教學方法多樣，教學成績突出，主持廣東省哲學社會規劃課題1項；主持教育部英語教指委教改課題1項，主持輕工職教集團課題1項；主持校級社科與教改課題5個。
