物流系統規劃與設計（第3版）

圖書內容

本書自2006年第1版出版至今，深受好評，屢次重印。本書定位於本科教育，對物流系統規劃與設計進行了較系統、全面的研究與分析。本書引用了國內外物流系統規劃與設計的先進理論與方法，並結合我國物流系統的發展現狀，對物流系統不同層面、不同環節規劃與設計的理論和方法進行了闡述。全書共9章，包括物流系統的基本概念和理論、物流系統戰略規劃的制定、客戶服務戰略的規劃與設計、庫存管理戰略的規劃與設計、運輸戰略的規劃與設計、物流節點戰略的規劃與設計、物流組織的規劃與設計及物流系統的控制與評價等內容。

目 錄

第1 章 物流系統規劃與設計概述 ·································································································· 1

學習目標 ························································································································· 1

1.1 系統 ···································································································································· 1

1.2 物流系統 ···························································································································· 3

1.3 物流系統規劃與設計的目標及原則 ·················································································· 9

1.4 物流系統規劃與設計的內容 ··························································································· 14

1.5 物流系統規劃與設計的步驟 ··························································································· 17

1.6 物流系統規劃與設計的方法 ··························································································· 20

複習思考題 ······························································································································· 23

第2 章 物流系統戰略規劃 ············································································································ 24

學習目標 ·························································································································· 24

2.1 物流系統戰略概述 ··········································································································· 24

2.2 物流系統戰略規劃的步驟 ······························································································· 26

2.3 物流戰略環境分析方法 ··································································································· 36

複習思考題 ······························································································································· 43

第3 章 客戶服務系統的規劃與設計 ····························································································· 44

學習目標 ···························································································································· 44

3.1 客戶服務的概念 ··············································································································· 44

3.2 客戶服務系統的建立方法 ······························································································· 47

3.3 客戶服務政策的種類 ······································································································· 53

3.4 訂單處理系統 ·················································································································· 54

複習思考題 ······························································································································· 59

第4 章 庫存系統的規劃與設計 ···································································································· 60

學習目標 ···························································································································· 60

4.1 庫存與庫存管理 ··············································································································· 60

Contents

目 錄V

4.2 物流需求的預測 ··············································································································· 62

4.3 確定訂貨批量 ·················································································································· 73

4.4 不確定條件下的庫存水平的確定 ···················································································· 76

4.5 滿足率與安全庫存的規劃 ······························································································· 78

4.6 庫存分配決策 ·················································································································· 78

4.7 庫存管理控制決策 ··········································································································· 81

4.8 庫存管理的改善 ··············································································································· 86

複習思考題 ······························································································································· 89

第5 章 運輸系統的規劃與設計 ···································································································· 91

學習目標 ······························································································································ 91

5.1 運輸系統概述 ·················································································································· 91

5.2 運輸網路的規劃與設計 ··································································································· 98

5.3 送貨規劃與管理 ············································································································· 101

5.4 多式聯運規劃設計 ········································································································· 112

複習思考題