漫畫銷售話術:輕鬆搞定客戶的說話技巧

基本介紹

  • 中文名
  • 作者
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  • 出版時間
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內容簡介,圖書目錄,

內容簡介

圖書目錄

場景13 客戶上來就問“最低多少錢”,如何回應? ····································58
場景14 客戶說“我隨便看看”,如何應對? ···············································62
場景15 為什麼你提的問題,客戶總是不願回答?········································66
場景16 向客戶提問,如何問到點子上? ······················································70
場景17 挖到客戶的痛點,是否應該馬上推薦產品? ····································74
第四章 推薦產品
場景18 客戶問“能否推薦一款好點的產品”,如何回應? ·························80
場景19 客戶問“請問××款還有嗎”,如何回應? ··································84
場景20 客戶問“這款產品好在哪兒呢”,如何回應? ································88
場景21 如何讓客戶聽懂艱澀的產品概念? ···················································92
場景22 客戶說“兩款都挺好,不知該選哪款”,如何應對? ·····················97
第五章 處理異議
場景23 客戶問“你的產品比別人的好在哪裡呢”,如何回應? ················102
場景24 客戶說“你們家款式太少了”,如何應對? ···································106
場景25 客戶的同伴說你的產品一般,如何應對?·······································110
場景26 客戶問“你能保證效果嗎”,如何正確回應? ·······························114
場景27 客戶問“不要贈品,能否折現呢”,如何回應? ···························118
場景28 客戶問“如果不滿意,可以退貨嗎?”,如何回應? ····················122
第六章 討價還價
場景29 客戶說“你們家的東西賣得比別人家的貴”,如何應對? ············128
場景30 客戶問“東西能再便宜點嗎”,如何回應? ···································132
場景31 客戶說“太貴了”,如何應對? ·····················································136
場景32 客戶說“預算不夠”,如何應對? ··················································141
場景33 客戶說“不打折的話就不買了”,如何應對? ·······························145
第七章 促使成交
場景34 客戶說“這款產品挺好的”,如何快速簽單? ·······························150
場景35 客戶說“我再考慮一下”,如何應對? ··········································155
場景36 客戶說“我要和××商量商量”,如何應對? ·····························159
場景37 客戶說“到別處再轉轉”,如何應對? ··········································164
場景38 客戶說“需要的話我再聯繫你”,如何應對? ·······························168
第八章 裂變擴增
場景39 客戶說“效果好的話,我幫你推薦”,如何應對? ························172
場景40 如何要求客戶轉發朋友圈,客戶會欣然同意? ·······························176
場景41 如何求老客戶幫你介紹新客戶? ·····················································180
場景42 異業合作洽談,如何讓對方願意給你帶單? ···································184
場景43 如何進行一場精彩的銷售演講? ·····················································189

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