基本介紹
- 中文名：
- 作者：
- 出版社：
- 出版時間：
- 定價：
- ISBN：
內容簡介,圖書目錄,
內容簡介
圖書目錄
場景13 客戶上來就問“最低多少錢”，如何回應？ ····································58
場景14 客戶說“我隨便看看”，如何應對？ ···············································62
場景15 為什麼你提的問題，客戶總是不願回答？········································66
場景16 向客戶提問，如何問到點子上？ ······················································70
場景17 挖到客戶的痛點，是否應該馬上推薦產品？ ····································74
第四章 推薦產品
場景18 客戶問“能否推薦一款好點的產品”，如何回應？ ·························80
場景19 客戶問“請問××款還有嗎”，如何回應？ ··································84
場景20 客戶問“這款產品好在哪兒呢”，如何回應？ ································88
場景21 如何讓客戶聽懂艱澀的產品概念？ ···················································92
場景22 客戶說“兩款都挺好，不知該選哪款”，如何應對？ ·····················97
第五章 處理異議
場景23 客戶問“你的產品比別人的好在哪裡呢”，如何回應？ ················102
場景24 客戶說“你們家款式太少了”，如何應對？ ···································106
場景25 客戶的同伴說你的產品一般，如何應對？·······································110
場景26 客戶問“你能保證效果嗎”，如何正確回應？ ·······························114
場景27 客戶問“不要贈品，能否折現呢”，如何回應？ ···························118
場景28 客戶問“如果不滿意，可以退貨嗎？”，如何回應？ ····················122
第六章 討價還價
場景29 客戶說“你們家的東西賣得比別人家的貴”，如何應對？ ············128
場景30 客戶問“東西能再便宜點嗎”，如何回應？ ···································132
場景31 客戶說“太貴了”，如何應對？ ·····················································136
場景32 客戶說“預算不夠”，如何應對？ ··················································141
場景33 客戶說“不打折的話就不買了”，如何應對？ ·······························145
第七章 促使成交
場景34 客戶說“這款產品挺好的”，如何快速簽單？ ·······························150
場景35 客戶說“我再考慮一下”，如何應對？ ··········································155
場景36 客戶說“我要和××商量商量”，如何應對？ ·····························159
場景37 客戶說“到別處再轉轉”，如何應對？ ··········································164
場景38 客戶說“需要的話我再聯繫你”，如何應對？ ·······························168
第八章 裂變擴增
場景39 客戶說“效果好的話，我幫你推薦”，如何應對？ ························172
場景40 如何要求客戶轉發朋友圈，客戶會欣然同意？ ·······························176
場景41 如何求老客戶幫你介紹新客戶？ ·····················································180
場景42 異業合作洽談，如何讓對方願意給你帶單？ ···································184
場景43 如何進行一場精彩的銷售演講？ ·····················································189
