新手學外貿函電一本通(2018年中國鐵道出版社出版的圖書)

內容簡介

這是一本全面介紹外獄和求貿業務各流程中需要用到的英文函電的書籍。全書共才多10章，主要包括三部分，第一部分介紹一些外貿函電常用術語；第二部分介紹具體的外貿業務各流程需要用到的函電，包括簽訂單函電、議價函電和索賠函電等；第三部分介紹從事外貿活動還需要用到的其他外貿函電，包括祝賀函電和問候函電等。

本書針對具體的外貿業務而編寫臘遷狼院，從實際出發，通過大量常用辭彙和情境實例，真實展示在外貿實戰中專業的英文函電。拘櫃府幫助外貿人員在短時間內學會得體的英文商務信函表達，從而更好地與客戶溝試墓訂通。

圖書目錄

CHAP01外貿函電基礎知識

PART1外貿ForeignTrade/2

Unit1常用術語EssentialTerms/2

Unit2成本加運費CostandFreight/3

Unit3外貿一般流程GeneralProcessofForeignTrade/5

PART2外貿函電常用術語EssentialTermsofForeignTradeLetters/7

Unit1共同海損GeneralAverage/7

Unit2水漬險WithParticularAverage/8

Unit3付款交單DocumentsAgainstPayments/9

Unit4即期匯票DemandDraft/10

Unit5裝貨單ShippingOrder/10

Unit6其他外貿函電術語OtherForeignTradeTerms/11

PART3外貿函電ForeignTradeLetters/12

Unit1信封和信頭EnvelopeandHeading/12

Unit2存檔號、日期和封內地址Reference,DateandInsideAddress/13

Unit3經辦人、稱呼和主題Operator,SalutationandSubject/14

Unit4正文和結尾TheBodyandTheEnding/16

Unit5敬語和落款ComplimentaryClosingandSignature/17

Unit6抄送、附屬檔案和附言CarbonCopy,AttachmentandPostscript/18

Unit7外貿函電的格式FormatofForeignTradeLetter/19

CHAP02發展客戶拉業務

PART1資信調查函電CreditInvestigationLetter/24

Unit1寫作技巧WritingSkills/24

Unit2資信調查函CreditSurveyLetter/25

Unit3資信調查回函LetterofCreditInformation/28

PART2預約會面函電AppointmentLetter/32

Unit1邀請客戶會面RequestingBusinessAppointment/32

Unit2確定時間地點DeterminingtheTimeandPlace/35

Unit3取消會面CancellingaMeeting/37

PART3會面後的跟進工作FollowUpAfterMeeting/39

Unit1跟進合作夥伴的意願FollowUpPartners'Will/39

Unit2展會邀請ContactingBeforeFairs/41

Unit3展會後的聯絡往來ContactingAfterFairs/43

CHAP03開發信與促銷信

PART1開發信SalesLetter/48

Unit1拓展潛在客戶DevelopingPotentialCustomers/48

Unit2介紹優勢IntroducingAdvantages/50

Unit3突出專業素養HighlightingSpecialty/53

PART2促試府乃銷信PromotionLetter/56

Unit1促銷注意事項PromotionalNotes/56

Unit2寫作技巧WritingSkills/58

Unit3寫促銷信WritingaPromotionLetter/59

PART3代理函電AgentLetter/62

Unit1物色代理商LookingForAgents/62

Unit2代理邀約AgentsOffer/65

Unit3代理申請AgentApplication/70

Unit4歡迎新代理WelcomeNewAgent/75

CHAP04訂單操作函電

PART1詢盤函拜重旋探電InquiryLetter/78

Unit1普通詢盤AGeneralInquiry/78

Unit2具體詢盤ASpecificInquiry/81

Unit3回復無效的詢盤ResponsetoanInvalidInquiry/83

Unit4回複目的不明的詢盤ResponsetoanUnknownInquiry/86

Unit5客戶各種問題的解答AnsweringCustomer'sQuestions/88

PART2發盤函電OfferLetter/90

Unit1發盤術語TermsofOffer/90

Unit2發盤注意事項NotesofOffer/91

Unit3實盤和虛盤FirmOfferandNon-firmOffer/93

Unit4回復客戶的詢價RensponsetoCustomerEnquiry/97

Unit5主動給客戶發盤TaketheInitiativetoOfferCustomers/101

PART3還盤函電Counter-offerLetter/103

Unit1受盤人提出新發盤TheOffereeMadeaNewOffer/103

Unit2對還盤的答覆AnswertoaCounter-offer/105

Unit3拒絕客戶的要求RejectingCustomers'Requests/109

PART4其他函電OtherLetter/112

Unit1通知客戶價格調整InformingCustomerofPriceAdjustment/112

Unit2商定佣金CommissionDiscussion/115

CHAP05接受與簽約函電

PART1建立合作關係CreateaPartnership/120

Unit1客戶接受發盤OfferAcceptance/120

Unit2開具形式發票SendingPI/122

Unit3訂單確認函OrderConfirmationLetter/124

Unit4感謝客戶訂貨ThankYouforLetterofOrder/128

PART2簽約成交函LetterofSigning/130

Unit1邀請簽約InvitationtoSignUp/130

Unit2確認收到契約ContractReceivedConfirmation/133

Unit3契約條款ContractClauses/135

PART3生產前準備Pre-productionpreparation/138

Unit1準備樣品PreparingSamples/138

Unit2向供應商下單PlacingOrdertoVendor/144

CHAP06生產與裝運函電

PART1跟蹤生產過程TrackingProductionProcess/148

Unit1產前變動PreproductionVariation/148

Unit2告知客戶生產情況AdvisingtheProductionStatus/151

Unit3第三方驗廠FactoryAudit/154

Unit4請第三方驗貨Applying3rdPartyforInspection/159

Unit5未通過驗貨FailureinInspection/162

Unit6申請重驗RequestingaRe-inspection/164

PART2裝運環節ShippingLinks/166

Unit1討論裝運細節ShippingDetailsDiscussion/166

Unit2告知客戶裝運情況KeepingCustomerInformedofShipmentStatus/170

CHAP07支付結算和信用證

PART1支付結算事宜PaymentandSettlementMatters/176

Unit1提供單據並催款DocumentarySubmissionandPaymentPush/176

Unit2請客戶提供銀行流水單AskingforBankStatement/179

Unit3收到客戶回應ReceivingtheResponsefromCustomers/181

Unit4告知客戶收到款項InformingClientsofReceivingFunds/184

PART2關於信用證AboutL/C/186

Unit1請客戶接受信用證差異點ProposingAcceptanceDiscrepancyofL/C/186

Unit2請客戶更改信用證ProposingAmendmenttoL/C/188

Unit3收到客戶回應ReceivingtheResponsefromCustomer/190

PART3新支付結算方式NewPaymentSettlement/192

Unit1申請新的付款方式RequestingNewPaymentMethods/192

Unit2回復新付款方式RespondingtoNewPaymentMethods/195

CHAP08保險與售後函電

PART1與保險有關的函電InsuranceLetter/200

Unit1應記載的內容ContentstobeRecorded/200

Unit2常用術語和句型CommonTermsandSentences/201

Unit3樣函SampleLetter/202

PART2往來商議保險條款InsuranceTermsNegotiation/205

Unit1安排投保事宜ArrangingInsuranceCover/205

Unit2收到客戶回應ReceivingtheResponsefromCustomer/208

PART3售後跟進函電After-saleandFollow-upLetter/211

Unit1跟進產品銷售情況FollowingupProductSales/211

Unit2掌握最新市場動向MasteringtheLatestMarketTrends/214

Unit3提供改進方案SolutionstoDefect/216

Unit4推薦相關產品RecommendingRelatedProducts/219

CHAP09投訴與索賠函電

PART1處理投訴問題HandlingComplaints/222

Unit1處理數量不足投訴HandlingInsufficinentQuantityComplaints/222

Unit2處理錯發貨物投訴HandlingWronglyDeliveryComplaints/225

Unit3處理品質投訴HandlingQualityComplaints/228

Unit4處理誤期投訴HandlingDeliveryDelayComplaints/232

Unit5處理服務投訴HandlingServiceComplaints/235

PART2索賠函電ClaimLetter/238

Unit1客戶提出索賠CompensationClaim/238

Unit2確定賠款金額DetermineingtheAmountofCompensation/241

Unit3請求分期賠款AskingforInstallment/243

Unit4請求延期賠付AskingforDeferredCompensation/245

Unit5商議代替賠款的方式NegotiationforAlternatives/248

Unit6拒絕向客戶賠款DeclineingaRequestForaClaim/250

CHAP10其他外貿函電

PART1日常通知函電DailyInformLetter/254

Unit1通知信箱地址變更NoticeonChangeofEmailAddress/254

Unit2通知公司地址變更NoticeonChangeofCompanyAddress/255

Unit3通知公司新規定NoticeonChangeofPolicy/257

Unit4通知離職NoticeonResignation/259

Unit5通知休假NoticeonHolidayClosing/261

Unit6通知復工NoticeonReturningtoWork/263

PART2問候函電GreetingsLetter/265

Unit1聖誕節問候ChristmasGreetings/265

Unit2新年祝願NewYearGreetings/267

Unit3感恩節問候ThanksgivingGreetings/269

Unit4開齋節問候EidGreetings/271

PART3其他函電OtherLetter/273

Unit1自動回復函AutomaticResponseLetter/273

Unit2請求客戶推薦RequestingaRecommendafionfromCustomer/275

Unit3生病慰問函GettingWellLetter/277

Unit4贈送禮物GiftGiving/279

Unit5升職祝賀PromotionCongratulations/282

新手學外貿函電一本通(2018年中國鐵道出版社出版的圖書)

基本介紹

內容簡介

圖書目錄

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