圖書信息
內容提要
圖書目錄
UNIT 1 Basic Knowledge of Business Letter
I. Definition and Functions of Business Letter
II. Significance of Business Letter
III. Structure of Business Letter
IV. Styles of Business Letter
V. Layout of Envelope for Business Letter
VI. Writing Principles of Business Letter
VII. Exercises
UNIT 2 Telegram and Telex
I. Introduction
II. Samples
III. Exercises
UNIT 3 Fax and Email
I. Introduction
II. Samples
III. Exercises
UNIT 4 Establishing Business Relations
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 5 Enquiry
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 6 Offer
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 7 Counteroffer and Countercounteroffer
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 8 Order
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 9 Contract
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 10 Shipment
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 11 Terms of Payment
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 12 Insurance
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 13 Complaint and Claim
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
UNIT 14 Agency
I. Introduction
II. Specimen Letters
III. Useful Sentences
IV. Exercises
Glossary
Bibliography