《商務英語會話》是2015年對外經濟貿易大學出版社出版的圖書,作者是尹玖紅、程贇。
基本介紹
- 書名:商務英語會話
- 作者:尹玖紅、程贇
- ISBN:9787566314192
- 定價:39.00
- 出版社:對外經濟貿易大學出版社
- 出版時間:2015年10月
- 開本:185mm×260mm /
- 字數:404千字
內容簡介
目錄
Task 1 The Job Interview3
Task 2 Job Responsibility11
Project 2 Building Business Relations
Task 3 Seeking Clients21
Task 4 Developing Excellent Clients Communications29
Task 5 Exhibitions37
Task 6 Confirming Information with the Customer45
Task 7 Hotel Reservations53
Project 3 Client Reception
Task 8 Meeting a Client at the Airport63
Task 9 Checking into Accommodations69
Task 10 Scheduling77
Task 11 Escorting the Client to the Company85
Task 12 Introducing the Client to the Company91
Task 13 Organizing a Meeting97
Task 14 Visiting a Factory105
Task 15 Visiting a Sample Room113
Project 4 Business Negotiation
Task 16 Enquiry121
Task 17 The Offer127
Task 18 The Counter-Offer133
Task 19 Packaging and Shipment139
Task 20 Insurance and Documentation145
Task 21 Payment Terms153
Task 22 Delivery Time161
Task 23 Contract Agreement167
Project 5 Customer Maintenance
Task 24 Social Dining Settings177
Task 25 Clients Shopping Excursions183
Task 26 Sightseeing189
Task 27 Seeing off Clients195
Project 6 Contract Conclusion
Task 28 Terms of Shipment203
Task 29 Loading Port Protocols209
Task 30 L/C Establishment, Amendments & Extensions215
Project 7 Post Sales
Task 31 Handling Issues of Complaints and Claims225
Task 32 After-Sales Services233
Keys to the Exercises241
References269