《商務英語會話速查快說(附盤)》，本書按場景展現原生態的外企口語，生動描繪了各種真實場景下的溝通方式； 每個主題下包括實用表達法、辭彙表、對話三個部分。辭彙表部分除生詞外，還提煉出課文中的短語和固定表達法。通過本書及附贈的多媒體互動對話錄音，你可以進行口語、聽力、語音、聽寫、口筆譯、辭彙等各種練習。無論用於課堂口語教學還是自學，本書都具有相當大的伸展度和靈活性。
基本介紹
- 書名：商務英語會話速查快說
- 出版社：機械工業出版社
- 頁數：274頁
- 開本：32
- 品牌：機械工業出版社
- 作者：王爽
- 出版日期：2012年12月17日
- 語種：簡體中文
- ISBN：7111393740, 9787111393740
內容簡介,圖書目錄,
內容簡介
王爽編著的《商務英語會話速查快說》：它是您商務英語交流的速成教材。也是您出差和日常交流不可或缺的隨身口語救急寶典。全書精選了198個最實用的商務英語話題，從同事交流、客戶談話、電話溝通到外貿談判包羅萬象。一書在手，商務口語脫口而出。
圖書目錄
叢書序
Chapter 1 Business Communication商務交際
Unit 1 Meeting tlle Clients接待客戶
1 Meeting at the Airport機場接人
2 Luggage Claiming提取行李
3 Luggage Inspection開箱檢查
4 Heading for the Hotel前往酒店
5 Checkingin登記人住
6 Room Service客房服務
7 Room Change更換房間
8 Checking out結賬退房
Unit 2 Entertaining the Clients宴請客戶
9 Banquet Arrangement安排宴會
10 Banquet Invitation宴會邀請
11 Seats Arrangement安排就座
12 Banquet Address宴會致辭
13 Talking dunng the Banquet席間交談
14 Drinking a Toast祝酒
15 ADpreciation for Entertainment感謝宴請
Unit 3 Visiting the Company參觀公司
16 Scheduling行程安排
17 Showing Around帶領參觀
18 Introducing the Company公司簡介
19 Introducing the Staff員工介紹
20 Introducing the Factory工廠簡介
21 Visiting the Workshop參觀車間
22 Running State運行狀況
23 Production Capacity生產能力
24 Quality Control質量控制
25 Product Safety產品安全
26 Visiting the Showroom參觀樣品間
Unit 4 Having a Sightseeing with the Clients陪同觀光
27 Trip Planning出遊計畫
28 Taking the Sightseeing Coach搭觀光巴士
29 Renting a Car for the Trip租車出行
30 Taking Pictures拍照留念
31 Buying Souveniors購買紀念品
Unit 5 Seeing the Clients off臨行避別
32 Inquiring the Air Tickets查詢機票
33 Air Tickets Reservation預訂機票
34 Confirming the Tickets確認機票
35 Air Tickets Changing改簽機票
36 Sending Gifts贈送禮物
37 Saying Goodbye to Each Other相互道別
Chapter 2 Business Meetings商務會議
Unit1 The Process of aMeeting會議流程
38 Preparation of the Meeting會前準備
39 Meeting Notice會議通知
40 Meeting Rules會議規則
41 Meeting Opening會議開始
42 Making a Statement發言
43 Giving Opinions提出意見
44 Objection表示反對
45 Support表示贊成
46 Integrating Different Opinions整合意見
47 Making a Decision by Vote選舉表決
48 Having a Break會間休息
49 Drawing a Conclusion會議總結
Chapter 3 Business Negotiation商務談判
Unit 1 Technology Negotiation技術談判
50 Technical Cooperation技術合作
51 Technology Import技術引進
52 Technology Transfer技術轉讓
Unit 2 Patent Negotiation專利談判
53 Patent Applying專利申請
54 Patent Transfer專利轉讓
Unit 3 Agency Negotiation代理談判
55 Looking for Agents物色代理
56 Agent Applying申請代理
57 Declining Agent Applying拒絕代理申請
58 Accepting Agent Applying接受代理申請
59 Agency Commission代理佣金
60 Agency Agreement代理協定
61 Agent Agreement Extension續約代理
Unit 4 Tendering and Bidding招標投標
62 Calling for Tenders招標
63 Tendering投標
unit 5 Joint Ventnre合資合作
64 Investment Environment投資環境
65 Investment Interest投資興趣
66 Investment Risk投資風險-
67 Investment Policy投資政策
68 Forms of Joint Venture合資形式
69 Opcrating Management經營管理
Unit 6 Financing資金籌措
70 Working Capital Loans流動資金貸款
7i Fixed Assets Loans固定資產貸款
72 Special Loans專項貸款
73 Issuing Bonds Overseas發行海外債券
Unit 7 Enterprises Reorganization企業重組
74 Win—win Strategy雙贏戰略
75 Merger and Acquisition兼併收購
76 Interior Reorganization內部重組
Chapter 4 Marketing Management市場行銷
Unit 1 Market Research市場調研
77 Market Survey市場調查
78 State Analysis勢態分析
79 Market Positioning市場定位
80 Share ofthe Market市場份額
Unit 2 Marketing Strategy行銷策略
81 Marketing Objectives行銷目標
82 Seizing the Market搶占市場
83 Price Strategy價格策略
84 Production Strategy產品策略
85 Door—to—Door Selling上門推銷
86 Promotion in Shopping Mall商場促銷
87 Auction拍賣會
88 News Conference新聞發布會
89 Performances for Public Welfare公益表演
unit 3 Advertising廣告宣傳
90 Advertising Design廣告設汁
91 Implementation Plan實施計畫
92 Advertising Effect廣告效應
93 Magazine Advertising雜誌廣告
94 Television Advertising電視廣告
95 Online Advertising網路廣告
96 Outdoor Advertising戶外廣告
unit 4 Production Recommending產品推介
97 Production Exhibition產品展銷
98 Recommending Products產品推薦
99 Production Presentation產品介紹
100 Analyzing Selling Points賣點分析
Unit 5 After-sale Seladee售後服務
101 Handling with Goods Rejected處理退貨
102 Exchanging Goods處理換貨
103 Repairing for Free免費維修
104 on—site Repair上門維修
105 Dealing withComplalm處理投訴
106 Calling forFeedback回訪客戶
Chapter 5 Foreign Trade Practice外貿實務
Unit 1 Building Business Relationship建立貿易關係
107 Range ofProducts產品範圍
108 Credit Position資信情況
109 Development Objectives發展目標
Unit 2 Inquiry andOffer詢盤報盤
110 Inquidng Prices詢問價格
111 Inquiring Discount詢問折扣
112 Inquiring Commission詢問佣金
113 Non—firm Offer報虛盤
114 Fi丌n Offer報實盤
Unit 3 PriceNegotiation磋商價格
115 Compromise折中讓步
116 Quantity Discount數量折扣
117 Refusing to Cut the Price拒絕降價
Unit 4 Placing anOrderforGoods訂貨
118 Quality Requirement質量要求
119 Asking for Samples索取樣品
120 Placing a Trial Order試訂
121 Placing all Order下訂單
122 Cutting the Order削減訂單
123 Cancelling the Order取消訂單
Unit 5 Payment Terms付款方式
124 Collection oil Documents跟單托收
125 Clean Collection光票托收
126 Installments分期付款
127 Letter of Credit信用證付款
128 Opening an IMC開立信用證
129 Amending the L/C修改信用證
Unit 6 Packing包裝
130 Packing Requirement包裝要求
131 Packing Cost包裝費用
Unit 7 Shipment裝運
132 Load and Transport裝運方式
133 Date of Shipping裝船期限-
134 Unloading卸貨問題
135 Delivery交貨問題
Unit 8 CommndityInsurance商品保險
136 Insurance Consulting保險諮詢
137 Rate of Premium保險費率
138 Insurance Negotiation保險辦理協商
139 Insurance Purchase購買保險
Unit 9 Customs Clearance報關通關
140 Commodity Declaration商品報檢
141 Inspection Procedure商檢程式
142 Inspection Certificate商檢證明
143 Formalities for Customs Clearance通關手續
Unit 10 Contract Negntiation契約談判
144 Contract Discussion商定契約
145 Amendment of Contract修改契約
146 Signing the Contract簽訂契約
Unit 11(21aims and Settlements索賠與理賠
147 Goods Shortage貨物短缺
148 Goods Breakage貨物破損
149 DelayinDelivery交貨延遲
150 Disputes on Insurance保險糾紛
151 Lodging Claims提出索賠
152 Clmm Inderrmity Negotiation索賠談判
153 Accepting Claim Indemnity同意索賠
154 Resorting to Arbitration訴諸仲裁
Unit12 Trade Types貿易類型
155 Processing Trade加工貿易
156 Assembling Trade裝配貿易
157 Compensation Trade補償貿易
158 Consignment Trade寄售貿易
159 Barter Trade易貨貿易
Chapter 6 Workp!ace and Career職業生涯
UnitI Recruitment AI招聘
160 Self-introduction自我介紹
161 Reasons for Leaving離職原因
162 Salary Expectation期望薪水
163 Welfare Policy福利要求
164 Acceptingthe JobOffer接受工作
165 Job Negotiation洽談人職
166 Applying for a Secretary應聘秘書
167 Applying for a Hotel Staff應聘酒店服務人員
168 Applying for a Manager Assistant應聘經理助理
169 Applying for Trading Staff應聘貿易業務員
170 Applying for a Salesman應聘銷售人員
171 Applying for Bank Staff應聘銀行職員
Unit 2 Getting along with Colleagues同事相處
172 Greeting Colleagues問候同事
173 Having Lunch Together邀約午餐
174 Shopping Together一起購物
175 Burning the Mid—night Oil熬夜加班
176 Coveting for Somebody請人代班
177 Borrowing and Returning借還物品
178 Answeringthe PhoneforOthers代接電話
179 Asking for Help請求幫助
180 Asking for Opinions徵求意見
181 Teamwork團隊合作
182 Having Conflicts產生衝突
183 Handing with Conflicts化解矛盾
184 Celebrating Birthday祝賀生日
185 Celebrating Promotion慶祝升遷
186 Romantic Relationships at Work職場戀愛
Unit 3 Communicating with Managers上下溝通
187 Assigning Work分配工作
188 Progress Reporting匯報工作
189 Praising the Employee誇獎員工
190 Giving Suggestion提出建議
191 Appreciating Your Boss讚賞上司
192 Explaining Faults解釋失誤
193 Releasing Complaint發泄不滿
194 Applying for Annual Leave申請休假
195 Asking for Job Transfer要求調動
196 Asking forPromotion要求升遷
197 Asking forRaise要求加薪
198 Applying for Resignation申請辭職
Chapter 1 Business Communication商務交際
Unit 1 Meeting tlle Clients接待客戶
1 Meeting at the Airport機場接人
2 Luggage Claiming提取行李
3 Luggage Inspection開箱檢查
4 Heading for the Hotel前往酒店
5 Checkingin登記人住
6 Room Service客房服務
7 Room Change更換房間
8 Checking out結賬退房
Unit 2 Entertaining the Clients宴請客戶
9 Banquet Arrangement安排宴會
10 Banquet Invitation宴會邀請
11 Seats Arrangement安排就座
12 Banquet Address宴會致辭
13 Talking dunng the Banquet席間交談
14 Drinking a Toast祝酒
15 ADpreciation for Entertainment感謝宴請
Unit 3 Visiting the Company參觀公司
16 Scheduling行程安排
17 Showing Around帶領參觀
18 Introducing the Company公司簡介
19 Introducing the Staff員工介紹
20 Introducing the Factory工廠簡介
21 Visiting the Workshop參觀車間
22 Running State運行狀況
23 Production Capacity生產能力
24 Quality Control質量控制
25 Product Safety產品安全
26 Visiting the Showroom參觀樣品間
Unit 4 Having a Sightseeing with the Clients陪同觀光
27 Trip Planning出遊計畫
28 Taking the Sightseeing Coach搭觀光巴士
29 Renting a Car for the Trip租車出行
30 Taking Pictures拍照留念
31 Buying Souveniors購買紀念品
Unit 5 Seeing the Clients off臨行避別
32 Inquiring the Air Tickets查詢機票
33 Air Tickets Reservation預訂機票
34 Confirming the Tickets確認機票
35 Air Tickets Changing改簽機票
36 Sending Gifts贈送禮物
37 Saying Goodbye to Each Other相互道別
Chapter 2 Business Meetings商務會議
Unit1 The Process of aMeeting會議流程
38 Preparation of the Meeting會前準備
39 Meeting Notice會議通知
40 Meeting Rules會議規則
41 Meeting Opening會議開始
42 Making a Statement發言
43 Giving Opinions提出意見
44 Objection表示反對
45 Support表示贊成
46 Integrating Different Opinions整合意見
47 Making a Decision by Vote選舉表決
48 Having a Break會間休息
49 Drawing a Conclusion會議總結
Chapter 3 Business Negotiation商務談判
Unit 1 Technology Negotiation技術談判
50 Technical Cooperation技術合作
51 Technology Import技術引進
52 Technology Transfer技術轉讓
Unit 2 Patent Negotiation專利談判
53 Patent Applying專利申請
54 Patent Transfer專利轉讓
Unit 3 Agency Negotiation代理談判
55 Looking for Agents物色代理
56 Agent Applying申請代理
57 Declining Agent Applying拒絕代理申請
58 Accepting Agent Applying接受代理申請
59 Agency Commission代理佣金
60 Agency Agreement代理協定
61 Agent Agreement Extension續約代理
Unit 4 Tendering and Bidding招標投標
62 Calling for Tenders招標
63 Tendering投標
unit 5 Joint Ventnre合資合作
64 Investment Environment投資環境
65 Investment Interest投資興趣
66 Investment Risk投資風險-
67 Investment Policy投資政策
68 Forms of Joint Venture合資形式
69 Opcrating Management經營管理
Unit 6 Financing資金籌措
70 Working Capital Loans流動資金貸款
7i Fixed Assets Loans固定資產貸款
72 Special Loans專項貸款
73 Issuing Bonds Overseas發行海外債券
Unit 7 Enterprises Reorganization企業重組
74 Win—win Strategy雙贏戰略
75 Merger and Acquisition兼併收購
76 Interior Reorganization內部重組
Chapter 4 Marketing Management市場行銷
Unit 1 Market Research市場調研
77 Market Survey市場調查
78 State Analysis勢態分析
79 Market Positioning市場定位
80 Share ofthe Market市場份額
Unit 2 Marketing Strategy行銷策略
81 Marketing Objectives行銷目標
82 Seizing the Market搶占市場
83 Price Strategy價格策略
84 Production Strategy產品策略
85 Door—to—Door Selling上門推銷
86 Promotion in Shopping Mall商場促銷
87 Auction拍賣會
88 News Conference新聞發布會
89 Performances for Public Welfare公益表演
unit 3 Advertising廣告宣傳
90 Advertising Design廣告設汁
91 Implementation Plan實施計畫
92 Advertising Effect廣告效應
93 Magazine Advertising雜誌廣告
94 Television Advertising電視廣告
95 Online Advertising網路廣告
96 Outdoor Advertising戶外廣告
unit 4 Production Recommending產品推介
97 Production Exhibition產品展銷
98 Recommending Products產品推薦
99 Production Presentation產品介紹
100 Analyzing Selling Points賣點分析
Unit 5 After-sale Seladee售後服務
101 Handling with Goods Rejected處理退貨
102 Exchanging Goods處理換貨
103 Repairing for Free免費維修
104 on—site Repair上門維修
105 Dealing withComplalm處理投訴
106 Calling forFeedback回訪客戶
Chapter 5 Foreign Trade Practice外貿實務
Unit 1 Building Business Relationship建立貿易關係
107 Range ofProducts產品範圍
108 Credit Position資信情況
109 Development Objectives發展目標
Unit 2 Inquiry andOffer詢盤報盤
110 Inquidng Prices詢問價格
111 Inquiring Discount詢問折扣
112 Inquiring Commission詢問佣金
113 Non—firm Offer報虛盤
114 Fi丌n Offer報實盤
Unit 3 PriceNegotiation磋商價格
115 Compromise折中讓步
116 Quantity Discount數量折扣
117 Refusing to Cut the Price拒絕降價
Unit 4 Placing anOrderforGoods訂貨
118 Quality Requirement質量要求
119 Asking for Samples索取樣品
120 Placing a Trial Order試訂
121 Placing all Order下訂單
122 Cutting the Order削減訂單
123 Cancelling the Order取消訂單
Unit 5 Payment Terms付款方式
124 Collection oil Documents跟單托收
125 Clean Collection光票托收
126 Installments分期付款
127 Letter of Credit信用證付款
128 Opening an IMC開立信用證
129 Amending the L/C修改信用證
Unit 6 Packing包裝
130 Packing Requirement包裝要求
131 Packing Cost包裝費用
Unit 7 Shipment裝運
132 Load and Transport裝運方式
133 Date of Shipping裝船期限-
134 Unloading卸貨問題
135 Delivery交貨問題
Unit 8 CommndityInsurance商品保險
136 Insurance Consulting保險諮詢
137 Rate of Premium保險費率
138 Insurance Negotiation保險辦理協商
139 Insurance Purchase購買保險
Unit 9 Customs Clearance報關通關
140 Commodity Declaration商品報檢
141 Inspection Procedure商檢程式
142 Inspection Certificate商檢證明
143 Formalities for Customs Clearance通關手續
Unit 10 Contract Negntiation契約談判
144 Contract Discussion商定契約
145 Amendment of Contract修改契約
146 Signing the Contract簽訂契約
Unit 11(21aims and Settlements索賠與理賠
147 Goods Shortage貨物短缺
148 Goods Breakage貨物破損
149 DelayinDelivery交貨延遲
150 Disputes on Insurance保險糾紛
151 Lodging Claims提出索賠
152 Clmm Inderrmity Negotiation索賠談判
153 Accepting Claim Indemnity同意索賠
154 Resorting to Arbitration訴諸仲裁
Unit12 Trade Types貿易類型
155 Processing Trade加工貿易
156 Assembling Trade裝配貿易
157 Compensation Trade補償貿易
158 Consignment Trade寄售貿易
159 Barter Trade易貨貿易
Chapter 6 Workp!ace and Career職業生涯
UnitI Recruitment AI招聘
160 Self-introduction自我介紹
161 Reasons for Leaving離職原因
162 Salary Expectation期望薪水
163 Welfare Policy福利要求
164 Acceptingthe JobOffer接受工作
165 Job Negotiation洽談人職
166 Applying for a Secretary應聘秘書
167 Applying for a Hotel Staff應聘酒店服務人員
168 Applying for a Manager Assistant應聘經理助理
169 Applying for Trading Staff應聘貿易業務員
170 Applying for a Salesman應聘銷售人員
171 Applying for Bank Staff應聘銀行職員
Unit 2 Getting along with Colleagues同事相處
172 Greeting Colleagues問候同事
173 Having Lunch Together邀約午餐
174 Shopping Together一起購物
175 Burning the Mid—night Oil熬夜加班
176 Coveting for Somebody請人代班
177 Borrowing and Returning借還物品
178 Answeringthe PhoneforOthers代接電話
179 Asking for Help請求幫助
180 Asking for Opinions徵求意見
181 Teamwork團隊合作
182 Having Conflicts產生衝突
183 Handing with Conflicts化解矛盾
184 Celebrating Birthday祝賀生日
185 Celebrating Promotion慶祝升遷
186 Romantic Relationships at Work職場戀愛
Unit 3 Communicating with Managers上下溝通
187 Assigning Work分配工作
188 Progress Reporting匯報工作
189 Praising the Employee誇獎員工
190 Giving Suggestion提出建議
191 Appreciating Your Boss讚賞上司
192 Explaining Faults解釋失誤
193 Releasing Complaint發泄不滿
194 Applying for Annual Leave申請休假
195 Asking for Job Transfer要求調動
196 Asking forPromotion要求升遷
197 Asking forRaise要求加薪
198 Applying for Resignation申請辭職
