高職高專規劃教材·飯店英語聽說教程(飯店英語聽說教程)

高職高專規劃教材·飯店英語聽說教程

飯店英語聽說教程一般指本詞條

《高職高專規劃教材·飯店英語聽說教程》是2008年浙江大學出版社出版的圖書。

基本介紹

  • 又名: Listening and Speaking Course for Hotel English
  • ISBN:9787308058636
  • 頁數:194頁
  • 出版社:浙江大學出版社
  • 出版時間:2008-5-1
  • 裝幀:平裝
  • 開本:16
內容簡介,目錄,

內容簡介

《高職高專規劃教材?飯店英語聽說教程》主要內容:聽力的材料由兩塊組成,兩塊聽力材料都與本Unit的主題密切相關,形式相對自如,既有篇章的形式,又有對話的形式,練習中採用了填空、補全對話、聽寫、判斷等多種形式。Discussion的話題也與本Unit的主題相關,與下一個環節起到承上啟下的作用。Listening and Discussion部分是全書的重點,把聽與說的內容有機地融合在一起。

目錄

Part 1 Hospitality Industry ABCs (酒店業須知)
Unit 1Hotel Types
Unit 2What Is Service?
Unit 3Different Guests
Unit 4The Future of Hotels
Part 2The Front Office (前廳)
Unit 1Room Reservations
Unit 2Check In
Unit 3The Bellman
Unit 4The Concierge
Unit 5The Operator
Unit 6The Cashier
Unit 7The Business Center
Part 3Housekeeping (客戶服務)
Unit 1Facilities: Enjoying Your Stay
Unit 2The Executive Floors
Unit 3The Chamber Services
Unit 4The Laundry Services
Unit 5Other Services
Part 4Food and Beverage (餐飲)
Unit 1Reservations
Unit 2Receiving Diners
Unit 3At a Chinese Restaurant
Unit 4At a Western Restaurant
Unit 5Breakfast
Unit 6 At the Bar
Unit7At a Banquet
Unit 8Eating Habits
Part 5At the Recreation Center (在康樂中心)
Unit 1At the Gym
Unit2At the Sauna
Unit 3At the Swimming Pool
Unit 4At the Massage Center
Part 6 At the Shopping Arcade (在商場)
Unit 1Buying Souvenirs
Unit 2Buying Silk Products
Unit 3Buying Tea
Unit 4Buying Arts and Crafts
Part 7Conventions (會議)
Unit 1Booking a Meeting
Unit 2Inspecting Convention Site
Unit 3Convention Registration
Unit 4Arranging Catering for the Group
Unit 5Post-conference Tour
Part 8Marketing and Sales (市場行銷)
Unit 1Advertising
Unit 2 Negotiating
Unit 3Signing the Contract
Part 9Complaints (投訴)
Unit 1Dealing with Complaints
Unit 2Difficult Customers
Appendix (附錄)
Appendix ITapescripts (原文)
Appendix II Keys (參考答案)
Appendix IIIElementary English for Hotel Staff and Management
(飯店管理服務人員必學英語免型)
Appendix IV Useful Words and Expressions for Hotel Services
(酒店常用辭彙)
Appendix V Menus of Famous Hangzhou Dishes (杭州著名菜餚)
Appendix VIBibliography (參考書目)

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