《商務秘書英語（第2版全國職業教育規劃教材）》是2017年7月1日北京大學出版社出版的圖書，作者是馮修文、公晨。
基本介紹
- 中文名：商務秘書英語（第2版全國職業教育規劃教材）
- 作者：馮修文、公晨
- 出版社：北京大學出版社
- ISBN：9787301282564
內容簡介,圖書目錄,
內容簡介
《商務秘書英語(第二版)》的內容設計從學生的就業需求出發，由淺入深，分秘書的職業技能和商務活動中所涉及的專業知識兩大板塊，突出職業秘書工作中與經濟活動相關的商務知識的重要性。以一位初涉職場的秘書從認識秘書職業開始，一步步掌握工作中必需的基本職業技能，再到職業提升所必要的專業知識，從聽說讀寫等方面全方位培養和提高學生的商務秘書英語綜合套用能力。本書適合大中專文秘、商務英語、國際貿易、會展等專業學生的教學用書，也可作為相關在職人員培訓的教材，以及英語愛好者和文秘從業人員的自學用書。
圖書目錄
Chapter I Being a Secretary
Section One Knowing Career
Section Two Adapting to Working Surroundings
Section Three First Impression
Chapter II Interpersonal Relations
Section One Getting along with People
Section Two Asking for Advice
Section Three Expressing Opinions
Chapter III Daily Business
Section One Reception
Section Two Answering and Making Phone Calls
Section Three Office Equipment
Chapter IV Management of Business
Section One Something Urgent
Section Two Letter Processing
Section Three Complaint Settlement
Chapter V Arranging Activities
Section One Making Agenda
Section Two Arranging Meetings
Section Three Recreational Activities
Chapter VI Business Knowledge
Section One Human Resources
Section Two Business Activities
Section Three Business Etiquettes
Section Four Market Research
Section Five Public Relations
Chapter VII Trade Knowledge
Section One Establishing Trade Relations
Section Two Agency
Section Three Business Terms
Section Four Concluding Business
Section Five Shipment and Insurance
Chapter VIII Exhibition and Conference
Section One Project Planning
Section Two Exhibition Planning
Section Three Exhibition Reception
Section Four Exhibit Introduction
Section Five After-Show Work
Bibliography
