人社部教育培訓中心商務英語崗位能力培訓指定教材

內容介紹

《商務英語(CBET3)聽說教程(附盤)》，本書的英語教學涉及簡單的商務知識和常識，共12單元，每單元包括辭彙拓展板塊、聽力板塊和口語板塊。

作品目錄

Unit 1 Nice to meet you! Making small talk Describing one's jobUnit 2 How may I help you? Receiving clients at reception Describing a company Checking in at the hotelUnit 3 Shall I call you a taxi? Requesting and offering help Requesting permission and suggestionsUnit 4 What's the meeting about? Arranging meetings Participating in a meetingUnit 5 When will you make the trip? Booking hotels Planning travel schedules Booking air ticketsUnit 6 What seems to be the problem? Solving office problems Purchasing office stationery Using office equipmentUnit 7 Would you like to leave a message? Taking messages Answering phone calls Making phone callsUnit 8 When would be good for you? Making cold calls Picking up clients at the airport Making appointmentsUnit 9 This is our latest model Answering clients' questions at a factory Describing products Bargaining for better pricesUnit 10 When can you make the payment? Collecting debts Resolving complaints Making complaintsUnit 11 What would you like for the starter? Accepting and declining invitations Ordering Chinese food and drinks Ordering Western food and drinks Learning tips for improving table mannersUnit 12 Thank you for interviewing me! Answering routine but difficult interview, questions Describing positions Learning tips for attending a job interview Improving your interview body languageAnswer Key(參考答案)Common Business Titles(常見商務頭銜)Common Business Departments (常見商務部門)Practical Business English Sentences(實用商務英語句型)

人社部教育培訓中心商務英語崗位能力培訓指定教材

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